Customer Testimonials

Service is always first class at Trek

Service was very friendly and helpful.

Good service, friendly and knowledgeable staff.

Friendly and knowledgeable service

Greatly appreciated quick service when had a broken spoke and were going away the next day

Very helpful sales people

Very prompt service, same day

Listened and gave advice but wasn’t pushy

Good range of bikes, clothing and cycling gear

Clinton made purchase easy...Thanks Clinton

Always friendly, prompt and efficient service.

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Friendly and helpful service.

Great staff. Geoff is always brilliant to deal with.

Friendly and knowledgable staff.

Service was great! Matt was very helpful. Answered everything I threw at him, gave his honest opinions and very patient whilst we worked out the best bike for my son. Very accommodating!

Also had great manner with my son, making him comfortable and excited in the decision process.

Great range of bikes too, and many accessories.

Easy to deal with great customer service and advice highly recommended to other people 👍

Everything Guys are Awesome

Thanks Jeff and Kian for the great service and I am happy with the Marlin 6 2021!

Brownie is gentleman and a scholar

Great service. It finally feels like bike shops are entering the 21st century

Fast repair and good price.

Always friendly and chilled service,
Jeff especially has helped my out heaps over the years ( former TBE) and is an assett to the Trek group.

Great variety of quality stuff.

I have 2 Trek bikes and very happy with both, Cannington shop was where i use to go but now Belmont will be more convenient when I need assistance or a service.

Regarding my local Belmont store: a very good selection in all areas, from accessories to bikes, great choice.
Friendly, helpful and well informed staff.
Bright, spacious shop, easy parking.
Always been like this, a first class store.

Good range of products, friendly helpful service.

Friendly and helpful staff

I find my self always going back to the trek store as the service is always great

Over the years the sales person Geoff Todd in the Belmont store has always provided excellent service. When we were requiring an extra small touring bike for my wife, Geoff went to extra trouble to research the problem and came up with a solution. Nothing is too much trouble for him and his extensive knowledge of bikes. He is the go to person when you have any quire or request.

Great service and advice