- Phone: 08 9277 9181
Customer Testimonials
Straightforward repairs and advice.
Amazing service from staff!
Good customer service.
I’m very happy with Alex Lim.
Friendly, no pressure, helpful.
Very friendly team getting my job done in good time. A good range of bicycles for all.
Always get practical, friendly and timely advice
Friendly staff, full of useful information, very helpful.
Very happy with Jimmy
Trek and Bontrager products are the best
speed and courtesy
Great service, Matt made sure that I was buying the best bike for what i was going to use it for.
Customer service
Stock
Jimmy was the person I dealt with at the store.
He really knows his stuff and was extremley helpfull which is the reason I brought my bike through Trek Belmont.
Super friendly an informative staff. Very welcoming.
Excellent service and good quality products.
Good selection of product and knowledgeable staff.
I first called up spoke with Alex who was very helpful with my query.
I ended up deciding to purchase a bike online to then collect from store…there was an issue with trying to order from the trek website though. The sale price was not showing at checkout. Called back and spoke with Clinton who assisted me with taking a deposit and I paid the rest on collection (at the sale price).
Please be sure to take note that Clinton was an absolute superstar. When I arrived in store I was greeted straight away by him and let him know I was here to pick up my bike. He was friendly, helpful, went through the bike with me, answered any questions I had, explained paperwork etc. nothing was too hard for Clinton. He put the bike in my boot for me. Right from walking in the door to leaving it was 10/10 customer service.
Please pass on my thanks again, Clinton truly made my experience amazing. I haven’t had a bike in over 10 years but will be returning to trek in the future just because of the customer service I got from Clinton
staff friendly and helpful.
Very accomodating and willing to help
Helpful staff
Products are of high quality and the service from the crew were top notch
Ask question to make sure the right product was purchased was very helpful and friendly
Service personnel very attentive and apparently very knowledgeable.
The store has good quality product and is well stocked. The staff (all the staff) are very knowledgeable and friendly and really spend the time to ensure you walk out with what you came to the store for. My wife had recently purchased some items for me for Christmas and received excellent service and great advice and she does not even like riding! Would highly recommend the store to anyone.
Great friendly and helpful service
Alex at Belmont was fantastic and replaced our cassette under warranty no problems.
Product was in stock at a good price, with friendly service.
The thoroughness of the experience in purchasing a new bike I was asked many questions about what I needed and why so the right bike and set up was found. On top of this the staff were great to interactive with and very reassuring and confident
Helpful staff and a great range of accessories
Good service, love your products, bike arrived 3 months earlier than expected. Item is didn't require was removed and refunded straight away.
The team at Belmont were very helpful.