Customer Testimonials
Excellent service for scheduled deliveries and when problems arise.
The price is reasonable. The service is outstanding. The employees always make me understand any questions that I’m asking or unsure about.
The staff are real professionals that were attentive to a special circumstance and expedited my request. Very satisfied with the service.
Great service and very professional
Very fair pricing
Price and service
Good prices at great service
Friendly and professional staff, very personable reception and just overall very friendly. I have just celebrated 23 years using superior plus propane. Everything from installation to bringing things up to the newest code, their service has been impeccable.
Always here before we run short.
Very fast service and Tiffany was great and very helpful!
All my interactions have been positive, from the office to the delivery and service guys.
Service is excellent, prices a bit high, but their service compensates for ti
Excellent service
I'm very satisfied with their timely deliveries and overall service.
I am very happy with Superior plus. I have been a loyal customer since 2008 and have been delighted with customer service and product price. I had a broken regulator at my home. One call to the service number and a service truck was at my home within the hour. On a Sunday! Repairs were made quickly and my families safety was the most important thing the person on the phone was concerned with. I was very grateful. Thanks again, First name removed T.
The Superior Plus Propane team in Rome, NY has always given me great service. When I have called the office the staff has consistently been friendly and helpful. The delivery drivers have also been courteous and efficient. When we had a long power outage and I needed an emergency delivery to keep my generator running they responded quickly. I would recommend them to anyone.
Prompt service, friendly staff, fair prices. What’s not to like.
Automated refill - takes the worry out of reorder vs run out.
Timely delivery
Courteous and professional delivery personnel
Website easy to navigate
Notifications of delivery and invoicing
Price
Punctual refills. Just wish prices hadn't gone sky high.
Ever since I have been with you, you have been so accommodating and work with me on my budget pricing. Also, anyone that I speak to is always so kind and helpful. When my sister moved up here and built her house, I also recommended you to her and she is also using you.
Great service
Excellent customer service. Could not be happier.
They set up my tank and did a great job, and they never let me get too low on propane, I don’t have to worry about running out , they take the stress out off it for me.
Everything
Very reliable and excellent customer service. Prior to switching, my tanks were empty on two occasions with my previous company. Never have to worry about taking cold showers with digital level monitoring services.
Dependable company. Have never had any issues with service or product.
You do a good job keeping our propane tanks filled!
I am a new customer but your team made the experience as easy as can be!
Very timely deliveries with no danger of running out. Very easy to use mobile app that I can pay my bill with ease. No complications. And if any problems Superior is right there for the fix. Thank you so much for the great service you provide.