Customer Testimonials
I have been with superior for 17 years and they have been very dependable
Auto pay and you keep track of when it needs to be filled! The gentleman that delivers is very courteous and respectful.
Excellent service
Great service and price
I never worry that I will run out of propane. The price is fair and I am happy to be on the budget plan.
The overall professionalism of the staff. Having been a customer for over 20 years. Quality of service is very important to me. Pricing is also important, being retired and on a fixed income is a major concern. Offering a senior discount and fair pricing is very much appreciated. Thank you, thank you.
Never have to call for fill up, always very polite and helpful when I call them. Very professional company. Highly recommend if you need propane
Everybody is always so nice :)
Reliability
Price per gallon competitive, delivery person very professional.
The service is great. We like everything they do
Very timely deliveries with no danger of running out. Very easy to use mobile app that I can pay my bill with ease. No complications. And if any problems Superior is right there for the fix. Thank you so much for the great service you provide.
Excellent service for scheduled deliveries and when problems arise.
The price is reasonable. The service is outstanding. The employees always make me understand any questions that I’m asking or unsure about.
The staff are real professionals that were attentive to a special circumstance and expedited my request. Very satisfied with the service.
Great service and very professional
Very fair pricing
Price and service
Good prices at great service
Friendly and professional staff, very personable reception and just overall very friendly. I have just celebrated 23 years using superior plus propane. Everything from installation to bringing things up to the newest code, their service has been impeccable.
Always here before we run short.
Very fast service and Tiffany was great and very helpful!
All my interactions have been positive, from the office to the delivery and service guys.
Service is excellent, prices a bit high, but their service compensates for ti
Excellent service
I'm very satisfied with their timely deliveries and overall service.
I am very happy with Superior plus. I have been a loyal customer since 2008 and have been delighted with customer service and product price. I had a broken regulator at my home. One call to the service number and a service truck was at my home within the hour. On a Sunday! Repairs were made quickly and my families safety was the most important thing the person on the phone was concerned with. I was very grateful. Thanks again, First name removed T.
The Superior Plus Propane team in Rome, NY has always given me great service. When I have called the office the staff has consistently been friendly and helpful. The delivery drivers have also been courteous and efficient. When we had a long power outage and I needed an emergency delivery to keep my generator running they responded quickly. I would recommend them to anyone.
Prompt service, friendly staff, fair prices. What’s not to like.

I can trust we will get the best price. I like the customer service, always willing to go the extra mile. Never have had a delivery problem.
Walter Carpenter