Customer Testimonials
Great service
The local office is so helpful and helpful
They listen well to our issue. Drivers are very pleasant.
The staff of the Rome office has always been friendly and very helpful. During the recent power outage I was fortunate enough to have a generator but was running low on propane. Lisa was able to schedule a delivery for me before we ran out. Thank you!
Called and got service the same day. Great great service
Responsive friendly service. Superior’s people are superior.
thanks so much for getting me filled up after the storm for our generator
Customer service ladies in Rome NY. Always helping me get the best price.
On time ,reasonable
Customer service people are kind and helpful
all employees that I've dealt with at SPP in Rome have provided great customer service.
fast and friendly service
Superior is willing to service seasonal residences, while other companies will not. Customer service is a pleasure to work with.
good service monthly
Always on time and very convenient.
Convenient payment method and tank monitor system. Right on time deliveries.
Helpful website, pleasant staff and prompt delivery.
Great service experience.
This was my first time using propane in my new house. They were extremely professional and helpful over the phone setting up my account. It took about 2 business days from my initial call, to the time they came and installed the tanks behind my house. The two guys who came were very kind, knowledgeable and helpful since it was my first time ever using propane. I would highly recommend them to anybody in the future.
I never have to worry about running out of propane and the delivery guy is so appreciative. He even left a note in the winter thanking me for having a path shoveled to the tanks and having the snow cleaned off of them.
Timely delivery, great delivery people, web site very easy to manage, competitive pricing. Great company all around.
Good price and delivery is excellent.
Technicians were polite and knowledgeable.
Everyone WaS great however I still have a gauge on my propane tank.
People came out next day checked the tank and filled it was needed by
Wish you were back delivering fuel oil too! Hate this new company (Mirabito). Nothing but trouble trying to get my delivery during the storm storms. I was running on fumes, ended up using electric heaters. Delivery guy was disrespectful, didnt show when promised and im not the only unhappy customer.
Never once did I have a problem with you and deliveries, always friendly customer service and delivery guys
Reliable, professional service at a fair price.
I have always been pleased with both the service and the people who serve.
Anytime I call they are always on top of answering any questions or concerns I have in a timely manner. Every one is always so nice from in the office all the way to the drivers. Thank you for everything.
I love that when I call to place an order for my propane refill, that it is delivered vety quickly. All of the staff from the customer service reps to the delivery driver are friendly and polite.
I like that I never run out
I am very pleased with the customer service, delivery service and overall experience provided by Superior Plus Propane.

They are dependable, reliable and the service is quick. The staff is great to deal with. 5 star rating!