Customer Testimonials
I have had nothing but the best of service and when I call the office,I get treated with respect, and that's hard to find nowadays
Very friendly and helpful staff, with reasonable rates
I have been a customer of Superior Plus for years and I can honestly say that I have never had a bad experience with your company, service or product! Your employees are always very friendly and helpful ! When my sister and brother-in-law put in a new furniture, I told them of your experience, quality and customer service, they actually switched over from oil to propane with your company.
When I moved into my present address, which is a double wide, I set up your service here, Superior Plus does a complete line check, and they found and fixed three leaks under the trailer going to my oven! Thank goodness for your business practices!!
Superior has guided me along since 2013 when I started using propane for the 1st time in my life. My service guy is the best and always say "hello" to me when I am outside. I am grateful for all the help I have been given.
They care about their customers. We live in the snow belt and are getting unprecedented snow fall but Superior never fails to deliver.
Great customer service! Prompt delivery!
I’m happy!
Could be a little cheaper!!!
All employees are very kind and helpful, deliveries are spot on and the payment options are fine.
All the employees that I have dealt with have been fantastic and they all go out of their way to help you!!
Price
Always friendly when calling in the delivery.
Recommend the senior discount for me
Very professional and up front about charges and fees. Having them on auto delivery takes the weight off my shoulders
Pleasent people on the phone and quick response/delivery.
Your product and exceptional service - Thank You!
Never let me run out of gas
Prompt service, good prices
Great staffing upstanding compassionate
Delivery when you need it thanks
The heater quit working on a very cold day. I didn't know where the monitor was on the tank, so I thought we were out of gas, that maybe they hadn't put me back on the list for automated updates after work was done on our tanks.
I called the office. She said I still had 30%. I said OK and hung up, wondering what the heck I was going to do. The lady called right back (which doesn't happen these days!) and asked what the problem might be, by then I'd checked my preheated oven, it wasn't even warm, so she said she'd send a tech out soon.
A tech came out here very quickly - in very windy, freezing, snowy weather - had to drive 20 minutes out of his way. He checked the monitor, 30% left as they had told me. He turned on the burners - which never occurred to me - they lit. He checked the unit, all seemed fine.
He checked the thermostat - the batteries were dead.
I was VERY embarrassed and apologized a few times, but he never made me feel stupid or acted upset. He said it was better to be safe than sorry.
That's good customer service.
Sister Maria
drivers are professional neat polite
Great customer service
Great service!
It was so easy to switch to your company. I wish I had sooner. Not only is the customer service top notch but the speed they got it done was fantastic. Plus the services you offer such as being able to see tank levels
I appreciate Allen reaching out to me about my concerns. Thank you.
Very nice people to deal with.
I don't know how to describe the product except for thank God it keeps me warm and keeps my stove going to where I can cook to eat. I have never once ran out because they keep right on top of where the estimate me to be and when I do get a delivery the ones who deliver are extremely happy pleasurable to talk to no matter how cold they might be standing out there doing what they are doing. I thank you for being a great company!
You are people friendly and good pricing
Polite and expert delivery driver. Tank is remotely monitored so always no concern of running low on fuel.
Best service. Nice staff. Especially the delivery driver.
Very prompt. Professional.
Very efficient and friendly!!