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Customer Testimonials
The people I deqalt with were great.
Very friendly personnel.. The Store person was great and took his time to explain all the features of my new bike. Great customer service experience.
Knowledge of their bikes excellant
Love this store!! They support you every way they can!!! I highly recommend them. Love my bike too!!!
Very friendly staff.
I recently purchased a bike at Coconut Creek and had a great customer service experience but it got even better on a recent follow up visit.
I showed up on my bike wanting to buy a pump but forgot my wallet and Apple Pay didn’t work. Not only did they let me take the pump home (to pay later) but the gentleman Mcguyver’d a sack I could use to put on my back to pedal home. Above and beyond. Highly recommend.
Start is amazing . I'm upset to find out they are closing this location. There is nothing of the kind anywhere nearby. Not sure why this location is closing or is not successful. Staff super helpful and friendly
Always enjoy visiting the shop talking with the team. They always make it a great experience! They never rush me, and create great conversations about cycling.
The staff is great….same with products.
Knowledgeable and speedy service.
Great service.
I always feel that Trek only wants to do right by me and my ride; that allows me to be at ease about the work required. 
The expertise and work done is of the highest caliber. Also, I find there is a generosity about the work done without penny-pinching. 
Jereme is the best
Great service and good results.
Everything
I’ve had multiple excellent experiences with the Trek stores in Coconut Creek and Plantation. Their staff is extremely knowledgeable, courteous and professional. They give great advice, and don’t oversell.
Great service and very professional
Love it
Jeff, a truly passionate mechanic, took my baby appart and gave it the love it deserved! Friendly and professional. Great customer experience
Thank you First name removed. Great customer service!
Good service, honored the warranty without hassle.
Very friendly and helpful staff. Jeff is especially a good addition to the staff.
Great help, Good advice, Good attitude,To be Knowledgeable about Equipment.
Good.
Communication, honesty and affordability. Work was great.
I was greeted promptly at the door by the staff and they proceeded to immediately take my bike from me to the work station. Jeff then did an in depth Q&A with me to diagnose what was wrong with my bike. He figured it out pretty quickly and assured me he would do everything he can to rectify the issue. All the store employees are great, that's why I'm a lifelong Trek customer!
Great service. I’ll always come back.
fast & friendly :)
Great customer service from Jereme and Jeff .
 
   
  
Great customer servixe