Customer Testimonials

The past couple of summers, my bad knees have kept me from riding a bike. I miss it and wondered if there was a style of bike that could position my legs in a way that makes it easier on my knees. I ventured into the store on Grand Ave and experienced the help I was looking for, and one of the best service experiences I've had in a retail establishment. Kudos to the superb customer service! And, thank you for finding me a bike that 'fits' my needs! Happy riding!
Pam Dixon

The staff at Freewheel are very knowledgeable. They do excellent work at a fair price. I tell all of my friends and colleagues to go to Freewheel for their biking needs.

Everyone was very helpful and friendly when it came to servicing my bike. I've been a customer since 1994 and plan on continuing it.

LBS with knowledgeable staff and decent prices.

Friendly staff, and great service!

Always friendly, knowledgable staff for all my biking needs - have been bringing my bicycles to the Grand Ave. Store for years. Great parts and service!

The staff was friendly, helpful and listened to my needs/requests. I liked that you had the Salsa e-bike that I wanted in stock. You also had the stem size I needed and the brand of pedals that I wanted. It was a great purchase experience

Attentive and helpful staff.

great personal service

Very friendly. Fixed my rubbing brake in less than a minute . Showed my friends just what they wanted about e-bikes.

I accidentally locked my keys in my car and the guys there let me borrow a bike to go retrieve my spare key! It saved me over an hour of walking and was just a nice thing to do that they didn’t have to offer. Thank you!

Friendly and knowledgeable staff!

The staff at this shop are terrific. Friendly, and dependable. Patrick, Aaron and Noah. KNOW THEIR STUFF!!!

Always friendly staff.

Bike cleaning

Friendly staff. Stocked the products I wanted to purchase.

Noah spent several hours making sure I was comfortable with the bike I purchased. He went above and beyond and even helped me choose accessories. All the staff were extremely helpful. Thank you!

Awesome engagement with Aaron. Great advice and guidance. All around good service.

A team that goes above & beyond🙌

Awesome team, great service, super knowledgeable & helpful!!!! 😀

I will continue to be a repeat customer, no doubt!

Thank you!

Great sales help. Very knowledgeable staff willing to spend a lot of time explaining the various features and differences of bikes I was interested in and making recommendations.

Parts in stock friendly, helpful, knowledgeable staff!

The best bike shop in town. Anxious for the new store to open in April because it’s closer to my house.

Fanatics deals, smart, nice people

Great advise, test drive and service selecting my electric bike.
Thank You

Friendly knowledgeable

The staff were friendly, helpful, not pushy, not intimidating or condescending.

I love that you could fix my flat with walk-in service!

Quick and easy

We keep coming back to Freewheel because every visit is an absolute win! From their top-notch gear and awesome selection to the super friendly, crazy knowledgeable staff, they’ve got everything we need to keep our bikes safe, smooth, and ready for adventure.

Very satisfied with the service performed on my bike. They got it completed in the timeframe they quoted me, which was quicker than I was expecting going into spring.