- Phone: 509-582-9000
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based on 9080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Everything was great!! Excellent Service
Technician was very nice
Everything! So glad we got the couch cleaned, literally saved us from buying a new couch! Love that they are able to take pet oders right out!
Was very pleased with the service. Especially grateful for the same day service since the previous carpet cleaner canceled on us at the last moment. We will use Zerorez again.
Friendly, knowledgeable techs. Process is clean, environmental friendly. Dries quickly with no mess.
The technician was professional, and did a great job explaining the cleaning process, and was successful in doing a great job cleaning our carpets! I'll call your company again!
The tech was very nice and very professional
Armondo did an amazing job. Very knowledgeable and friendly!
Quick, easy and professional.
Everything nice people good product. I only use zerorez
Was fast and courteous. And I dont know if i filled this out already.
Technician Ace did a good job explaining what he was doing and how much it would cost. He didn't give me a hard sell for some of the add-on services or products, which was nice.
Excellent Customer Service
Stayed until the job was done
Service was great but feel like the stains are worse now
It cleans beautifully and dries fast. Carpets seem to stay cleaner longer.
Fast and carpets look great
Impressed with the service
Thomas was great. I enjoyed meeting him.
He told me to call if any spots re-appeared when dry. They did so I liked hearing that was possible and what to do. Very open and informative.
Thank you Thomas!
Matt did a very good job ,very personable and very professional,Will use him again Thank You
Floors are clean!!!
I've always been satisfied with your work. But this time the carpet stains didn't come up. We vacuumed twice and filled the canister both times, that's awful. The room looks good in other areas but too many stains left even though we paid for pet stain removal. You might need to come take a look but we wanted the carpet cleaned before our furniture arrived now the furniture is in.
Jeremy was a very good serviceman today.
keeps carpets clean longer because there is no soap residue
Fernando was one of the best employees I have ever come into contact with as far as customer service goes. He was extremely pleasant and preformed a wonderful job! Please commend him. He is the perfect example of an employee I would want working for any business.
You offer a great service.
Great
Our appointment made for the day after we called and the cleaners arrived at the promised time. They were able to solve a stain problem we had and to efficiently clean our carpet. We were very satisfied. We also like the faster drying treatment than others we had used previously.
The technicians are very knowledable and helpful.
Thomas was knowledgeable and personable.
And if/when we need this type of service, we plan to call your company.