- Phone: 778-520-2480
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Customer Testimonials
Awesome deals and quick delivery
All I can say is that I had one little inquiry and problem that was dealt with immediately and efficiently! Would definitely recommend this company to a friend!
Name removed
Tara was super helpful with rectifying an issue I had with my online order. She handled it like a pro! Thanks Tara!
Big selection at good (these days) prices AND fast shipping thats free over $50?! Hard to beat that.
Great products. great prices. great service and quick shipping!
Well priced genuine Rockshox service kit.
Good prices
Prices were great. Service was good when i called. I had to call because online my address kept getting rejected.
Great communication
Knowledgeable staff and good selection of products
Excellent
The service guys are great. Everyone else seems nice too but I don't talk to them as much.
They dont have the product i bought because it was backorder at the e13 , they make me a better pedal for the same price and make it verry easy
My product is brand new and I haven’t really had a chance to give it a good try. Everyone in the Cranbrook shop was very helpful and very knowledgeable.
I always buy stuff on sale so you had a good discount on tires.
great service .
Excellent customer service and friendly staff ready and willing to help.
Friendly staff and lots of different options when it comes to products.
You have a great shop. I come in periodically for maintenance or to browse and I'm always greeted warmly and treated well.
Kudos to Ryan, Luc, and the rest of the crew.
It's also nice to see a shop in Cranbrook with this much selection too.
I found a mountain bike stem that local shops didn't have at a third the price they were charging to order it. Plus the one I got here was a reputable brand. Very pleased!
very good service
nice bag at a good price and free and quick shipping
God prices, fast and easy online ordering, tracking number provided for shipments.
Well done!
I got a bike computer. The price reduction was amazing and it was shipped overnight by FedEx - for free. Amazing! Will recommend in future and will use again! Thank you!
Customer service was top notch! Rarely have I had a great customer service experience after thirty years buying bicycles and parts in Canada . Tara from Northstar Bicycles was very professional and quick to respond. I would highly recommend this store to anyone I know.
good communication about ordering and shipping. competitive pricing
Great products and service. Fast shipping. Thanks!
Everything
The people working at the store were all very helpful and took the time to explain why my purchase, the bike, would be best for me.
Treated me like a real customer, not just a sale.
Very appreciated

Super helpful and knowledgeable if they don't have it they'll order it