- Phone: 778-520-2480
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Customer Testimonials
I got a bike computer. The price reduction was amazing and it was shipped overnight by FedEx - for free. Amazing! Will recommend in future and will use again! Thank you!
Customer service was top notch! Rarely have I had a great customer service experience after thirty years buying bicycles and parts in Canada . Tara from Northstar Bicycles was very professional and quick to respond. I would highly recommend this store to anyone I know.
good communication about ordering and shipping. competitive pricing
Great products and service. Fast shipping. Thanks!
Everything
The people working at the store were all very helpful and took the time to explain why my purchase, the bike, would be best for me.
Treated me like a real customer, not just a sale.
Very appreciated
The variety of products you have and prices on sale items.
Really great personal service! Highly value their customers. Wide variety of quality products! Excellent all around!
There was a mistake with my item, the wrong model was sent, a replacement was immediately sent out. Amazing customer service, thank you so much!
Good price on items I bought. Fast shipping.
Amazing service! So impressed with the company!
Quick shipping and great selection of bike tools!
Excellent customer service!!!
Had an issue with picking up my order in-store, Tara called me right away and made rush arrangements to ship to my work as I live 5 hours away from the store. This was above and beyond my expectations 😊
We had great service and great bikes!
Great prices and fast shipping!
knowledgeable and helpful staff.
Very speedy
Great service. Fast shipping.
qualité et prix
I was looking for a specific product, knew what I wanted, but couldn't find at my local bike shops. At major online realtors, price of product was grossly inflated, or came with delivery fees that were more than the price of the product. I was grateful that Northstar Bicycle Company had the product at the correct price point with appropriate delivery fees. Service was very good, delivery was within a few days after purchase.
Excellent customer service
Ordering has been good, staff were excellent. Thank you.
Good price
Friendly and knowledgeable staff
Nice to know there is a Canadian company doing online sales of bicycles and accessories.
Tired of always being directed to Amazon!
Great selection and service .
Great people, always greeted with a smile and they go above and beyond to take the time to look after the customer.
Staff was very friendly and helpful. Lots of good energy in the store.
Friendly staff and shopping online is a breeze

God prices, fast and easy online ordering, tracking number provided for shipments.
Well done!