- Phone: 778-520-2480
- Visit Website
Customer Testimonials
Knowledgeable & friendly staff/service
Friendly, knowledgeable staff and great selection of quality products!
Selection, prices, and Canadian.
Online shopping and delivery was flawless.
First name removed L. Coldstream BC
Fast delivery and good quality product
Everything arrived nicely and quickly!
I received amazing service from Noah
Thank you!
First name removed
I love that your shop is based in BC!
Great! Love this store.
The friendliness of the staff. Easy transaction.
Kid friendly
Very quick response time to my request.
Quick Shipping. Prompt process
Excellent customer service and products!
When shipment had delayed pick up CS was fast to respond with an ETA when asked and provided updates about the pick up afterwards, completely unprompted!
The helmet I purchased came quickly afterwards. Fits perfect sweet price!
Super friendly service and awesome bike!
Shimano slx chain and the Park Tool that I wanted was on sale so I decided to buy. Got an email confirmation straight away and free shipping on my order.
No issues. Easy. Done.
Thank you.
Easy website, had parts for OLDER bike in stock, fast and well packaged shipping.
Never got a "your items have shipped" email, but items arrived fast.
Great for me. Mr T.
Fast reliable delivery and great price on Cateye 1,200 front headlight.
You guys checked if the order we placed was correct and not scam. We really appreciated that!
Great prices, Canadian company, and reasonable shipping.
We love the bikes we purchased and the service has been great
shipping was really fast and the price was excellent.
Thank you
Selection of product available on website and pricing
Good selection and prices. You have staff that is knowledgeable about bikes vs trying to be a store that sells other stuff not related to cycling. It gives me more confidence when I make decisions.
I am not thrilled about going into a store asking where i can find something and being told, "I think we have that, try over there." Then being left on my own.
I am always able to get what I want from you and if you don't have it you get it quickly. I also like talking to folks who love riding because they can understand what my needs are. Quite frankly I have gone in for some small thing and after talking to one of your people, I end up getting something I didn't know existed.
I'm finding that you are becoming the "Go-To" bike shop amongst my cycling friends
Name removed
You had the part that I needed
price and delivery time were excellent
Low prices, fast delivery!
The sales and maintenance staff consider customers to be very important and tend to their specific requirements in a friendly and efficient manner. As a customer I was impressed at the immediate attention I received for my specific bike problem which made my day. I cannot say more about the products offered by Northstar, if you can’t get it here you can’t get it anywhere..
Thank you for being a great bike store in Cranbrook.
That you did not apply the WELCOME discount coupon on my purchase - bc it was on special already apparently
We did not receive the product yet but for now, we feel save with your company. We ordered online and the follow-up is great. Thank you. Merci !