Customer Testimonials

La seule chose qui manque, c’est une correspondance en FRANÇAIS pour vos clients de langue FRANÇAISE.
Pour le reste, c’est EXTRA !🙂

Great customer centric interactions.

Great help from your techs over the phone and they went out of the way to ensure my online order was shipped out as quickly as possible. Thanks again!

Very helpful staff, great selection of gear and bike components

I appreciate the service and the high quality. I especially like the friendly prompt staff.

Responded quickly to my inquiry. Made sure that my order was mailed out in time to arrive before Christmas. Thank you

Your sales staff and your follow-up was excellent, thank you for your attention to details and following up with me when needed. I couldn't be happier with the service I received from you.

Great little Strider bike, shipping was prompt.

Thanks!

Excellent quality at reasonable price. You deliver using local company.

Great prices & shipping!

Service we received was excellent.

Great

Knowledge, Fast and affordable service with good advise.

The very decent minimum order to get free shipping was nice and the shop called me to make sure I know when I was gonna get my parts (a part was back order from the supplier).

Thanks Northstar!

The items were very well priced. Great service and quick shipping for a fairly bulky item.

Service

fast delivery

Good communication, quick and resolved solutions easy

Pricing was very good and you're in Canada

The bike I selected (Trek Elmondo) was a perfect match with my needs and pocketbook.
Luc was outstanding at answering my questions with honest answers. Getting facts when my question was not in his expertise.
It was a very positive shopping experience!

Great prices, quality gear and friendly, helpful staff!

Customer service on the phone was excellent regarding my online order question for stock availability and when the sale ends.

Very good sale prices. Prompt reply to emails. Would use this company in future.

Great selection of gear that I was searching for! Love that it’s a “local” B.C. company that I can support. They are also quick to reply to my email about my order. Thanks folks at Northstar!

All good

What a fantastic team at NorthStar. Ryan, Luc and the whole team were unreadable support for my on line purchase of not one but two Trek Rail 9.7’s. They supported all my questions and made suggestions for accessories. The purchase was a process but all the hiccups aside they were great to deal with and I would definitely recommend purchasing from NorthStar Chilliwack for sure.
Sincerely
First name removed B

Thanks for the quick service

I liked the great service I received. Very polite and knowledgeable. Service has to be number one and it was

I now have bought 2 Trek bikes from the store. The sales staff are very helpful.

Helpful attentive staff. Willing to put in extra effort to address customer requests.