Customer Testimonials
Great quality. Friendly helpful staff
Great bikes and equally great service from staff. Very helpful, friendly and made sure I knew everything I need to about my new bike before I left the store.
Friendly staff, very helpful
Have been a Trek Ebike rider for a number of years. Staff very friendly and helpful.
The staff were really helpful with sorting out a bike for my daughter
Great service, very helpful, definitely would recommend.
Amazing customer service at every step of the purchase
I love my new Trek Roscoe - great bike.
I'm most impressed though with the level of friendliness and willingness to help displayed by staff.
This was obvious when buying my new bike but also when having an older bike repaired and serviced.
Customer service is fantastic.
Well done!
First name removed
Excellent customer service and quick turnaround on bike repairs
Excellent service, premium products
Good range. Efficient and pleasant service.
Friendly, staff are very professional. I moved from Specialised to Trek years ago and have never had any issues.
Trek bikes are great and the service at the shop is awesome.
Professional friendly service. The staff are always very helpful and very knowledgeable ensuring they find the right solution for you. Great maintenance service.
Most things I have required were in stock. Staff know their product, servicing work carried out on time and done well. Staff willing to spend time answering questions even when busy.
Staff are awesome
Great personalised service from Ken and Emily
For me the experience of going in to purchase something special for my bike is always fun and this shop has some very good products.
I have to say the outstanding feature of Trek Bennetts Green is the staff and the service they provide.
Always friendly and helpful in anyway they can.
Great shop , wonderful and honest people.
Name removed
Availability and courteous service
Great friendly service.
Shout out to Claire at Trek Bennetts Green always goes above and beyond for questions, information and helping with my road bike shes the goat!
Excellent range, quality, price and friendly service
Happy with the bike and delivery service plus fitting extra items etc..
Great after sale service on some issues I had with my bike. Always helpful.
Very happy with the service !
I love my new e bike. The service was terrific. Staff extremely knowledgeable, helpful and friendly.
Great quality & price
Fast, effective service to replace my bike frame! Appreciate the hustle!
Probably the most helpful and thorough staff I’ve ever dealt with.

Everyone who works there is so helpful. It’s such a refreshing change to have that level of customer service.
Really impressed.