Customer Testimonials
Great knowledgeable and welcoming team
Whether I buy some tubes or bring my bike in for a service the staff are excellent.
Amazing service
Good quality, good customer service, good store experience.
Excellent quality gear from bikes to accessories, great service and staff that are friendly. knowledgeable and supportive. Cists helping cyclists!
Great customer service and care for the bikes
The team in store are always friendly and love talking about bikes and where to ride them.
Friendly informative staff.
Great product range and excellent customer service.
The service, the service and the service.
Communication great
Friendly staff
Service performed as per plan
Questions answered
Great experience....was nice to chat with Emily who also sold me the bike. Other gentleman on staff helpful also when we were trying to problem solve.
Great customer service!
The staff are knowledgeable, polite and friendly. I like that we can have the bike serviced at the same store that we bought it from, not have to have it sent away.
Great service knew exactly what I wanted & where it was!
Great people very helpful friendly and great product knowledge.
I love the TREK brand and products. The TREK store at Bennet Green is the best bike store I have walked into. The service and staff knowledge is outstanding.
Keep up the great work.
Electrolytes help my body go good. Staff make my mind happy. Well done. top job. much happy.
Excellent service from Ken spent a lot of time with me test riding and helping me choose the rail 7.
Then setting up and fitting the bike to me. A true gentleman, will recommend trek Bennettsgreen to my riding friends
High quality and so great value for money.
Friendly, knowledgeable, passionate and efficient. Excellent team at the shop. Have recommended to many friends
Quality customer service from the sales team and bike techs . 10/10
Friendly service and product knowledge.
Amazing customer service. Went the extra mile to assist me and problem solve a part compatibility issue I had. Highly recommend
I always enjoy going into Trek at Bennetts Green. It feels great when I walk in the front door and the team look over, smile and greet you by first name, even though I had not been there for months.
The team turned my bike service around in just two days, I picked it up and it was clean and rode well.
They always provide good advice about bike accessories and how to do minor maintenance tasks myself at home to keep my bike in good working order.
Thanks once again!
We purchased two bikes from you and have been very impressed with them. We just had our first complimentary service The staff have always been very helpful and friendly.
Great service with a smile.
Personable service and just a whole heap of keen and interested people that want to help and get you going on your bike!
I purchased a rail 7 18 months ago from the Bennetts Green store, awesome bike.
The ongoing service and support from the friendly staff is amazing.
Great service from Les.
I recently took my Fuel EX8 in for it's first/complimentary service. I asked if there was a way to make the free wheel ratchet noise quieter (some people like the noise - I don't). The guys there phoned me to discuss alternatives. To keep it simple, they re-packed the hub with fresh grease and that has made a big difference. And here's the thing: they did that as part of the complimentary service. Well done folks! Much appreciated.