Customer Testimonials
Everything you need in one shop
The bike we purchased ticked all the boxes for my son in terms of looks and the bikes capabilities aswell as the quality of the components used .
The customer service we received from the moment we enquired about the bike was exceptional the staff went above and beyond took their time and listened to all our questions and answered them clearly.
The environment in the store was very welcoming and relaxed. We look forward to being customers of Trek Bennett's Green long into the future.
Correct information, willing to spend time with the customer without being pushy
Firstly, all Staff are very attentative, product knowledge is great. Every time I visit Bennetts Green store, I keep wondering why a majority of retail outlets are not the same. Keep up the good work, as I am telling a lot of people the same story, I also ride in 2 groups for road cycling. The ladies in the store are very helpful as well, not only the gents.
Best Regards Name removed
The team at Bennets Green are very professional and couldnt do enough to help us with our purchases and advice on all things bikes !
Your products are all very top quality and Treks services have the stock (all components to keep my bikes on the track or road) ready to purchase, the shop hours are amazing as with ALL the staff are very helpful and knowledgeable.
I am very lucky to have such a bike shop so close to my address,
Great service, great products, great atmosphere in the store.
Staff very familiar with products and great product knowledge
they're good
Prompt and friendly staff
The staff extremely friendly and helpful
Would love to see e bike with bigger, longer range battery and perhaps the addition of either a mullet or 27.5inch option for smaller riders.
Warranty inclusions and process
Treks cycles in recent years have got to a place where they are producing great bikes both in function and in form.
The staff are friendly and have time to discuss the nuances of cycling both road and MTB.
Just recei Trek had responded quickly to the realisation that the Covid spike in demand was short term and have reduced prices to reflect the new economic norms for customers.
Basically you are getting slit of bung for your buck especially if your old enough to remember what you got pro rata with the same money 20 years ago.
Well done Trek , and thank you
Very helpful and friendly staff, nothing was a issue
Fully integrated bikes with Bontrager accessories.
Friendly informative and helpful service.
Ken was excellent, informative and friendly - great store - will be back
I had a fair idea what I wanted. The staff were great and made the decision easy.
Knowledgeable, friendly staff and all the gear needed.
Great service every time. They under promise and over deliver!
Customer service is above and beyond. They are the go to shop in Newcastle if you want to be looked after.I wish I could say that about al the other bike shops in Newcastle but I can’t.
Fast service and always informative.
Fast, friendly and affordable really appreciate the services
Great range of bikes and accessories
Great overall Customer Experience from Ken at Bennetts Green.
Emily. Test ride. Good design, preferred bikes available in store.
Just a well behaved group of humans
Extremely friendly and efficient staff
Great customer service from the team
Great service every time.