Customer Testimonials
Always friendly service
I purchased a new bike from another trek store. I had an issue with the bike. Trek Bennetts green went above and beyond to sort the issue
I have been happy with the service from both the sales staff and workshop staff at TREK Bennetts Green since I bought my first Trek bike a year ago, and I'm happy to recommend this business. They obviously enjoy their work and it carries through to their treatment of customers.
Always find the staff very helpful.In my case i bought product online but when i picked up i realised i made a mistake ,staff member sorted me out with the correct product. Great variety of products as well.
Great Service, friendly staff, super helpful
The entire team at Trek Bennetts Green is super friendly, professional, knowledgeable, and passionate about cycling and the Trek Brand.
Love shopping and getting inspiration too often at this store!
Huge shoutout to the team at Trek Bikes Bennetts Green. After a quick phone call they took my son’s bike straight in during the school holidays and replaced a broken sprocket the very same day — no questions asked. Absolutely amazing service, friendly staff and a lifesaver for a kid wanting to get back out riding. Highly recommend!
well organised, quoted and planned
Always costs more than you think or expect but doesnt everything
staff very helpful and accomodating
Great product very knowledgeable service staff a great shopping experience
Staff always very helpful
Great and welcoming service. They know their products and they actually ride bikes.
Great range of Trek bikes and accessories. Friendly staff from a diverse range of cycling genres. If they don’t have knowledge of your cycling genre, they will ask so that they can learn.
good humans
I’m may be biased because I work here on and off but I’ve been to a few stores around the country and this is by far the best. Especially in terms of service and personality.
Every interaction has always been a great customer service experience
Service is exceptional. Had a warranty issue and was dealt with very professionally. Thankyou
You keep your promises & communicate well.
Great communication and value for money
Customer service is spot on
clear on whats included and whats being done and when extra cost
Easy online site to navigate. Good communication about my purchase from the staff from the Trek staff at Bennetts Green store. Good quality products in store
Good range of quality bikes
Ken and Nico are top blokes and great help.
Thank you!
Super helpful and friendly
Have bought several products from this store and staff have always been friendly and helpfull, especially when shopping for my young daughter.
Every thing
Friendly welcoming staff with a positive helpful attitude. Great strong kids mountain bike
Epic and cool store.
Great service and wonderful staff!!
The Trek Store at Bennetts Green is excellent. The staff have continued to educate me on the world of E bikes and understanding the power requirements and suitability of each bike I am riding. I'm grateful for their ongoing support in my families bike riding journey. Awesome team! First name removed