Customer Testimonials
Great choices and quality. Friendly staff
Genuine friendly helpful service, value for money servicing and absolutely no BS!
Helpful sales assistant.
Good quality and excellent range.
The only thing that is disappointing is that when I got my new bike home yesterday I noticed that when the head stem was put on, I had asked them to reverse it, the head stem bolt was not tightened up and the the steering head was loose and unridable. I had to tighten the head stem bolt before I could ride the bike. When riding in the big chain wheel, the chain scrapes against something, probably the chain limiting bracket. It only does it in the big chain ring so now I will have to bring the bike back for a proper adjustment. This will be an hour and a half round trip which I will have to fit in sometime, so not happy about this.
Gee Whiz! what great staff!
Great staff at the local store (Bennets Green). Very helpful.
Knowledgeable, approachable staff who made the experience easy
Amazing service, love these folks
TREK Bennetts Green is great. The shop itself is huge, well fitted out and parking is available right out front. The staff are friendly & cheerful. They make an effort to welcome you everytime you walk through the door. They don't lounge around behind a desk. They actually make the effort to walk over to you with a smile and a "Hello, are can I help you today?"
Services are carried out efficiently and explained to you. I highly recommend TREK Bennetts Green.
Excellent service and good product so far (6 months since purchase).
Quality and accessibility
Great range of products. Staff have always gone above and beyond.
Products well displayed, knowledgeable staff and 1st class servicing of my bikes
Excellent service and products.
Helpful and knowledgeable staff and a clean shop
Prompt service. Great advice and friendly staff. Quality bikes and accessories.
Service and product are very good
Product is great
Aaron was a great help
Great service and products
Efficient and knowledgeable service was excellent
The service is exceptional! All the staff I've dealt with have gone out of their way to ensure that I had the right advice and the right equipment for my needs. We are a Trek family!
Always help on phone, always get greeted in store, always approached and asked if they can assist in store, efficient service department too.
Excellent service. Would highly recommend.
Absolutely amazing customer service!!!!
Great service by Emily!
fast, respectful, helpful
The friendly assistance and sharing of knowledge about treks and bikes!
Very helpful staff
Great customer interaction, as a Trek mad family we always enjoy the TREK experience and you guys do it very well! Thankyou, we will be back.
Good quality bikes