Customer Testimonials
Staff are always helpful and happy to do small jobs and assessments on my bike. Great service where they’re always going above and beyond to help.
I’ve never owned a Trek bicycle before, but I am certainly enjoying the ‘Trek experience’. The bike is very reliable and well put together. I use it regularly in the scrub and it handles and performs very well. I’ve had my bike serviced at the Trek store Bennett’s Green. The team (particularly Emily) were wonderful. Emily greeted me with a smile and was very clear on how the service would be undertaken and how long the job would take and she was true to her word. It is clear she loves her job. As a customer the whole experience was very pleasing.
The products are good & staff are helpful
Top employees
Very good bike and excellent service. Staff were very knowledgeable.
The bike is amazing. When I went in I was hungover and had no idea what I was looking at. The whole team was all over it and nothing was an issue.
Friendly, knowledgeable staff.
The people at the Bennetts Green store are always professional and helpful. They problem solve and give you options to get the best outcome - they have been a pleasure to deal with
Incredible service, was served by a really nice guy with an American accent, sorry I missed his name.
You guys knock customer service out of the park, never had a bad experience at your store. Keep up the good work
Picked up my new mini powered pump,so far so good. easy to carry and works well.
The whole team at Trek Bennett's Green are really knowledgeable, friendly, and passionate about cycling and the Trek brand.
The service team are also friendly and efficient with any repairs and upgrades they have done for me.
Absolutely love my Checkpoint and dealing with the team at Trek.
The team at TREK always are on the ball and the communication is excellent. I will be back for sure.
Only the best!
Great range in store with fantastic service , Rory was very helpful and knowledgeable with what I was after, highly recommend
Great store very helpful staff and great product
professional, helpful staff. Order was ready quickly, great service and product!
Great service, friendly and knowledgeable staff
Such expert advice!! Love the people down there.
The team at Bennett Green is amazing. The customer service is well and truly above and beyond.
Amazing team. Very helpful
Professional and always helpful
Staff are friendly and knowledgeable
Friendly, knowledgeable staff. Bike ready when promised.
Always a friendly face and great service
Great quality and excellent customer service
Good old fashioned service great products very knowledgeable team
Friendly service
Good range of products
I have only brought nutrition from you guys and the service has been amazing. The staff are very knowledgeable and very easy to talk to.

Great service and advice. Happy to recommend!