Customer Testimonials
Good service
Customer service was fantastic!
Claire was very friendly and super helpful despite my complete lack of knowledge about all things bicycles.
Also, the return policy and 12 month replacement warranty on the helmet I bought was reassuring.
Very friendly great service!
The staff are cyclists who know what they're talking about. That's especially helpful to us newcomers! They take the time to explain everything and help you make the right decision.
The staff were friendly and helpful!
Service was great
It wa fast and people all friendly. The staff looked like they were having fun and getting along too which was good to see.
Very friendly, helpful and professional staff
They have a great range of bikes and gear and now stocking Rapha my fav tops.
But more importantly is the service and support from the STAFF. Always willing to help and advise .
Excellent customer service.
Friendly knowlegable staff.
Very easy process to purchase my Checkpoint. Friendly, knowledgeable staff.
Quality products and local Trek dealership presence
Good knowledge & customer service. Thanks Ken. :)
Trek brand
I had an issue with 2 punctured tyres. The team were great diagnosed the issue and fixed the punctures. These were tubeless tyres. Very grateful
Repair done straight away, great customer service.
Always excellent and friendly staff. They go above and beyond to assist and perform small maintenance tasks quickly and often without charge if it’s just a one minute adjustment.
Best bike store I’ve ever been. I was only buying the cheapest peddles I could and the team at Trek Bennetts Green were the most helpful bunch I’ve ever come across in a bike store. Nothing is too much trouble for these guys. Will definitely be back here when it’s time to upgrade my setup.
Excellent & friendly service from staff member 👏👏 very happy with the bike we purchased
Very helpful staff
Friendly service and great products. Makes it really easy to promote such a great brand!
This is a specialsed Bike store that only sell highly rated TREK bikes in all categories of form and sport usage. I was looked after by Emily who was very professional andit was obvious to me that Emily knew exactly what she was talking about and this gave me great confidence in that my E Bike purchase was good one. At pickup Lachie when to great lengths to make sure I understood the E Bike characteritics and great assistance in helping me load it into theback of my 4WD Tub.
Many thanks for all the Help.
Highly recommend the TREK store at Bennetts Green.
Friendly, fast and knowledgeable service. Its always nice walking into tge store. The staff are always so happy to help
Great team, with an equally great approach to service. This is why all our bikes (5) are Trek I guess!
Emily was so helpful and friendly
Service is always impeccable no matter how small the enquiry.
Very helpful & all the staff were very friendly.
Quality products, great service
Friendly and knowledgeable