Customer Testimonials
Always excellent and friendly staff. They go above and beyond to assist and perform small maintenance tasks quickly and often without charge if it’s just a one minute adjustment.
Best bike store I’ve ever been. I was only buying the cheapest peddles I could and the team at Trek Bennetts Green were the most helpful bunch I’ve ever come across in a bike store. Nothing is too much trouble for these guys. Will definitely be back here when it’s time to upgrade my setup.
Excellent & friendly service from staff member 👏👏 very happy with the bike we purchased
Very helpful staff
Friendly service and great products. Makes it really easy to promote such a great brand!
This is a specialsed Bike store that only sell highly rated TREK bikes in all categories of form and sport usage. I was looked after by Emily who was very professional andit was obvious to me that Emily knew exactly what she was talking about and this gave me great confidence in that my E Bike purchase was good one. At pickup Lachie when to great lengths to make sure I understood the E Bike characteritics and great assistance in helping me load it into theback of my 4WD Tub.
Many thanks for all the Help.
Highly recommend the TREK store at Bennetts Green.
Friendly, fast and knowledgeable service. Its always nice walking into tge store. The staff are always so happy to help
Great team, with an equally great approach to service. This is why all our bikes (5) are Trek I guess!
Emily was so helpful and friendly
Service is always impeccable no matter how small the enquiry.
Very helpful & all the staff were very friendly.
Quality products, great service
best service i have received from any business in a long time. Emily was great, looked after us from the minute we walked in till an hour later walked out with our first bike in about 55 years!!
we will likely go back to buy my wife a bike soon.
Friendly advice - although we purchased elsewhere - a brand not stocked by you. For other accessories, equipment, happy to come to you.
I can't recommend the Trek Bennet's Green store enough. From Management, to Sales and through to Service, the team provide the best customer experience one could ask for. I highly recommend getting your next bike or accessories from the great folks at Trek Bennett's Green.
Great staff
Helpful & friendly staff who know their products
The People are fantastic
Great service , very knowledgeable
Aaron was so helpful. He was knowledgeable but not at all pushy. He made sure I was very happy to purchase the bike and advised on accessories such as the best helmet. I haven't ridden a bike for almost thirty years but I felt comfortable and confident with him.
Products are up to date and staff knowlegable.
Always happy and helpful
I recently had the pleasure of purchasing a pair of shoes from a Trek Bennetts Green representative called Ken, and I must say, the experience was nothing short of fantastic!
The salesperson was incredibly knowledgeable, not only about the products but also about ensuring the perfect fit and style for my needs.
Their enthusiasm was infectious, making the whole buying process enjoyable and exciting.
I left the store not only thrilled with my new shoes but also impressed by the exemplary customer service I received.
I wholeheartedly recommend anyone in need of cycling gear or advice to seek out this exceptional salesperson. Five stars all the way!
Claire & the Team are the best around. They really take the time to look after you
Super friendly super kind and helpful with information and everything else
The staff are always friendly, and the service is great.
Excellent service and the best products!
Great customer service
Great bikes and excellent service!
Repair done straight away, great customer service.