Customer Testimonials
Extensive selection with genial customer service
Ordered a part for a vere+2 witch was almost impossible to find the store rep.called trek he was able to order the part when it came in I went in to pick it up while there I hah several questions about maintenance of the bike he was very helpful and knowledgeable
Sales person was knowledgeable, extremely helpful, and had a genuine interest in helping me solve my dilemmas. Awesome stuff.
your employees are very helpful
Prompt
Good product and good service. Got my answer answered by Victor very nice person and knows what he is talking about.
Everyone I deal with there is friendly and helpful
The service, the staff and the entire experience.
Always professional in their assistance in helping me find/search for bicyle components. This is my #1 place for sourcing components because the quality is good and the pricing is competitive.
Immediate service
I really appreciate the high level of service and support provided by the good folks at TrekHP.
Availability of replacement parts. In this case, a caliper (buckle) for my cycling shoe. I called a lot of store and no one carried them in stock....they had to be ordered.
Knowledgeable and kind!
Casey was very helpful
Thank you for fixing our bikes after our unfortunate vacation experience.
Customer service is exceptional.
Very personable service. Went out of his way to help.
Friendly and knowledgeable staff
Excellent quality. Excellent service and product.
very friendly and courteous
Love the tools and the essentials you need for mtn biking and the service hat these guys do is awesome
Great, as always
the customer serve is always great.
Knowledgeable staff and great selection.
Very friendly and helpful for what I needed. Thank you!!
I was in the store with a friend who need a new tube for her bike tire. I bought some gummies to eat for energy.
After we got on the road, about 1 mile from the store, I wiped out when a bee landed on me. I was able to ride back to the store with my handle bars out of whack. The mechanic recognized me immediately. Turns out it was an easy, quick fix. They also checked that the gears worked okay.
I love the Trek store!
Fast- knowledgeable service - Definitely will return to this Trek Store-! Staff was great and Casey provided excellent service!
Great service.
Top notch service and speed with up to date bike knowledge! Been a ZC customer 30+ years, I remember having my hockey skates sharpened back in the day too 🤘🏼
I am always taken care of immediately and efficiently.