Customer Testimonials
You have great fellows. Prompt, helpful, keep me and help what doing.
Keep me in what is doing..........
Brian Martinat
Lake Forest, IL.
Product in stock, helpful , and knowledgeable staff
Staff is very helpful
Everyone is very helpful and give great customer service.
Excellent & quality service…very professional!
Prompt service and they explained everything they were going to do, plus things I should look out for in the future for maintenance.
Trek and Bontrager quality level.
Everyone is so knowledgeable and professional. We felt buying a bike from a company that knows and stands behind its products, which is a very different experience from going to a general supermarket / department store. This is not our first Trek, and we remain happy customers.
Fast service
Hello,
I was looking for a Trek Marlin 7. Called the store, they found the color I wanted and correct size. Bike was ready for pickup in about 2 hours.
All went very well, from initial call until I payed and picked up the bike. Not many other stores had this bike in stock, nor were they as pleasant to work with.
Great staff and made my paying experience very pleasurable on my trek SL6.
Professional, concerned, utmost customer service and just good people to do business with.
They make you feel like family. No matter how simple or complex the questions are to them they
respond with kindness and help.
Sorry I'm moving out of town soon but they (Robbie) even gave me a contact to see in Hawaii.
Great people, I'll miss them....
Shelly Goldner
The boys were chill! Very helpful. Answering lots of questions. Patient.
Thanks for the great service.
your parts and service manager is the best and most qualified in the greater chicago area! he is the one that keeps you number one!
Prompt, efficient, friendly.
nice parking lot, big shop, awesome service, guy who sold the bike to me was so nice!
Staff & service is great
Good bike mechanics
The staff did an amazing job servicing our bikes and cleaning them and went above and beyond! Earned our loyalty for all our bike needs from here on out. :)
nice and knowledgeable folks helping me get started on my first road bike
Great service and attention to my needs.
Friendly, very helpful staff, great selection and solid prices.
Excellent service, knowledgeable & helpful techs. Recently purchased my second bike from Zion Cyclery!!!
Excellent service. I couldn't figure out why I was having a flat tire constantly on one wheel. Anyway, your guy figured it out (sorry, I forgot his name).
Thanks!
Friendly. Professional service
great selection, awesome people
Zion Cyclery has the best mechanics of any bike shop in the Midwest! Any store can sell you a bike, but a great shop takes care of you after the sale. Over the past 25 years, I've purchased over a dozen bikes from Zion Cyclery and wouldn't even think of shopping anywhere else for a new bike.
Drop my bike off for a tune-up, looking forward to a spring of riding. Well stocked store. Friendly employees.
Fantastic service with excellent communication.
Jacob was terrific. Very helpful with clothing and kids bike.