Customer Testimonials
Great customer service experience. From the service department to the sales associates. I had a bike repaired and I purchased a new bike for myself. Thank you for such a positive experience in purchasing a great product.
Great products and the service is the best!
Good selection of bikes and parts, friendly and helpful staff.
Had what I wanted in stock.
Did a bike fit with Corey- he's awesome and did an amazing job! Highly recommend
Very knowledgeable and friendly staff. Will recommend
My family has been a customer With the Zion Cyclery shop and the original bicycle shop prior to the Zion Cyclery shop for years. It is the hometown bicycle shop which in the past has provided personal touch customer service . The staff and owners of the shop are following the same suit and providing that personal touch customer service, they are very helpful, knowledgeable and support what they sell. They provide a wide Selection of bikes and accessories. I appreciate when you walk into the store they recognize you and provide that hometown feel, with exceptional service. Highly recommend the shop for your Cycling needs.
Staff is friendly and helpful. I like that whenever I go there, there is someone at the counter to answer my questions.
Had a fork swap on an old bike. Work was done same day.
Great service and great staff!
I have purchased multiple bikes from the Trek HP store and have always received great service with a friendly and very competent staff. Highly recommended.
Lots of knowledge and help with products and accessories
I have been riding Trek bikes for about 10 years now. Absolutely love them. Brought my current one in for some maintenance due to gear slipping. Employees were very nice and bike was perfect once it was done. Will definitely come back for all future needs.
The customer service and the selection from the store was great!!!
One of the products I needed appeared to be sold out. Sales staff found the part in an "extras" bin. Note: it was a mounting bracket for a light, so no big deal if it was previously used.
Folks know their stuff. Great to deal with.
Helpful
Friendly and helpful customer service.
Do helpful and knowledgeable !
Great customer service
I just thought I got great personal care and everything was very informative
The staff!
Our Schwinn Bicycles where in need of tender loving care and maintenance. Zion Cyclery delivered on both. Great staff bring your bikes inget a riding
Good service and the bikes are great
The staff is professional and kind.
Ben did a great job!
friendly.
Finally, after covid & supply chain problems a good inventory.
Open, clean, lots of space to look around.
The employees were very friendly, helpful, and knowledgeable.
Great personal service
The product is great. As for the service it was on point. The knowledge and the in hand service tens across the board. I’ll be back and recommend it to others...Thank You..
Service was excellent and clerk was very nice and knew the answers to our questions.