based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Varied, easy to use, informational and the people make it a pleasure to be associated with Mainstreet.
This association is organized,people orientated and provides the broker with every resource that they need to practice real estate in the state of Illinois. The education is amazing !!!
Simple and organized information services.
The association services are timely and friendly.
All aspects
Quite responsive to any inquiries and answering of any questions.
No monthly bill, low fees
I'm rather new to Mainstreet as I transferred from CAR. I feel I'm to new to honestly give you feedback; thus, I am rating in the middle. I do recommend that when you mail the paperwork for the Sentricard, etc. that you let the agent know on that page they need to call the Board to activate the card. I have a high D personality and looked on that particular page during the week and came to conclusion that since it had a date to renew the card that I was good to go. However, I found out on the weekend that I was not good to go.
Excellent customer service
knowledge and concern
I think that Mainstreet's leadership, needs to shift there focus more towards the needs of the entire geographic area of realtors it serves. To much emphasis is currently being placed on the area surrounding the main office, with decisions being made that have had in some instances, negative implications on area's to the north and east.
The staff is very accomodating and the education provided is great.
I am a new broker and the person I spoke with on the phone was patient and gracious. I was so glad that I called because I did not know a few important details regarding a lock box.
great opportunity for learning
I love the people who service me there. They are always friendly and professional, and the job always gets done in a timely manner.
There is always new information and something to learn food my own benefit available.
When I call with questions everyone is always helpful.
Fast service
The website is very poorly designed. Goes to login page when already logged in. Could only put 1 item in cart at time. Many pages that have links directing to them don't exist. It really is bad!
Friendly staff, professional assisstance
Responsiveness and technical knowledge Staff exhibits when called upon.
I called in order to download Required Real Estate forms. The method that I was using ahd been updated. The person helping me, walked me through the necessary steps, and I was able to download everything that I needed. Thank you very much!!! Don Last name removed #212021
Mainstreet cares about it's members, has an excellent business model and is efficient.
Excellent and staff is very accommodating
Updated information.
Change sentrilock policy
Myriad of information offered and Association associates are very helpful on questions and assistance
Variety of classes that are timely to market trends. The MLS works quickly and efficiently.
Never had a different one to compare. Never had a problem with Mainstreet
The improved attitude shown when calling in with questions.