Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21437 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2015 — Rated 10 out of 10 by P.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt
Report a concern   March 31, 2015 — Rated 10 out of 10 by Leslie Silverman Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful staff
Report a concern   March 31, 2015 — Rated 5 out of 10 by C.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Your MLS deactivation is automatic for non payment but, when the fees are paid the re activation is not automatic. Twice now in my history I had to wait to call in to manually have my access re activated
Report a concern   March 30, 2015 — Rated 10 out of 10 by R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

thorough, reliable source of information
Report a concern   March 30, 2015 — Rated 8 out of 10 by J.H. Mainstreet Organization of Realtors®
What could we do to improve?

Return calls.
Report a concern   March 30, 2015 — Rated 10 out of 10 by C.J. Mainstreet Organization of Realtors®
What do you like about our association services?

I get the answers to my questions answered quickly and professionally
Report a concern   March 30, 2015 — Rated 10 out of 10 by K.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The wide range of courses that are available on so many different topics. Also the professionalism of the office.
Report a concern   March 30, 2015 — Rated 10 out of 10 by K.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Great communication. Offers many educational opportunities. Good website.
Report a concern   March 30, 2015 — Rated 7 out of 10 by N.M. Mainstreet Organization of Realtors®
What could we do to improve?

Nothing I can think of Karen was very helpful
Report a concern   March 30, 2015 — Rated 10 out of 10 by W.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Education and advocacy
Report a concern   March 30, 2015 — Rated 10 out of 10 by Tom French Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service is excellent. Mary Ellen Balzekas is very professional and helpful.
Thank you and keep up the great work!
Report a concern   March 30, 2015 — Rated 7 out of 10 by J.C. Mainstreet Organization of Realtors®
What could we do to improve?

Be closer to our area
Report a concern   March 30, 2015 — Rated 7 out of 10 by S.G. Mainstreet Organization of Realtors®
What could we do to improve?

I had trouble logging into my account on the website.
Report a concern   March 30, 2015 — Rated 7 out of 10 by C.B. Mainstreet Organization of Realtors®
What could we do to improve?

Drop the late fees on our dues payment. It's to much.
Report a concern   March 30, 2015 — Rated 2 out of 10 by M.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I was less than 3 days late and I got hit for a late charge.
Report a concern   March 30, 2015 — Rated 9 out of 10 by B.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I had billing issues that I was unaware of when I first started. Patrick Caffarelli, really helped out and explained what was going on. MORE also sends great market info and updates.
Report a concern   March 30, 2015 — Rated 10 out of 10 by Ronald Flatt Mainstreet Organization of Realtors®
What do you like about our association services?

the help and courteous service
Report a concern   March 30, 2015 — Rated 1 out of 10 by J.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not disappointed, just never really had a chance to recommend Mainstreet to any agent. Most agents that get licensed join Mainstreet in my area.
Report a concern   March 30, 2015 — Rated 10 out of 10 by K.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Always get the correct response no matter what question is asked-we always greatly appreciate the help! Thank you!
Report a concern   March 30, 2015 — Rated 4 out of 10 by D.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Mandatory lockboxes
Report a concern   March 30, 2015 — Rated 9 out of 10 by C.O.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly and helpful.
Report a concern   March 30, 2015 — Rated 7 out of 10 by L.C. Mainstreet Organization of Realtors®
What could we do to improve?

Reduce the fees.
Report a concern   March 30, 2015 — Rated 10 out of 10 by N.N. Mainstreet Organization of Realtors®
What do you like about our association services?

Educational classes, seminars
Report a concern   March 30, 2015 — Rated 9 out of 10 by I.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Training sessions
Report a concern   March 30, 2015 — Rated 10 out of 10 by A.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is helpful when I need it. Education has been great. Keep up the great work.
Report a concern   March 30, 2015 — Rated 10 out of 10 by B.J.F. Mainstreet Organization of Realtors®
What do you like about our association services?

They always take the time to answer any questions I have.
Report a concern   March 30, 2015 — Rated 2 out of 10 by K.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I think it was a HORRiBLE decision to not allow one day codes to be issued for Sentrilock key boxes. Because Mainstreet does not require every member to have a Sentrilock card if an agent such as myself uses the Sentrilock boxes vs the old fashioned combo boxes this often times results in agents not showing homes because they cannot access the home unless the listing Gent meets them at the property. How is this good for the seller? It's lost opportunity. Not to mention there is a reason for the Sentrilock boxes...safety to the seller...the ability to monitor and make sure that the showing agent is actually present at the showing. I could go on and on. Terrible decision. Either allow one day codes again and get all members a card.
Report a concern   March 30, 2015 — Rated 10 out of 10 by D.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly, knowledgeable and quick responses with answers to problems. Love being able to sign up for courses or presentations online. Always have coffee and supplies for the presentations/classes. Very nice people.
Report a concern   March 30, 2015 — Rated 7 out of 10 by S.P. Mainstreet Organization of Realtors®
What could we do to improve?

Pay dues twice a year instead of at christmas like mred
Improve the website for finding charts
Report a concern   March 30, 2015 — Rated 10 out of 10 by R.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Especially enjoy the Spring & Fall tent extravaganias

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