based on 833 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always get my questions answered.
All around, organized, well informed.
MLS, TRAINING CLASSES. Could you set up classes for more season Agents.
Your fees are through the roof. All I ever use is the MLS and we get charged for what we don't use. Then when you have classes, you charge for those as well.... There is no value there.
The staff are always helpful, knowledgeable and courteous.
Sentri Lock is the number 1 complaint I have. Other associations still allow for one day codes
Have Realist to be a bit more reliable. It is sometimes down. Otherwise, everything is great.
Prompt curteous
Easy to deal with
THE FEES ARE VERY HIGH
Everything! Everyone is helpful and very professional.
I like the idea that you offer so much training weather we take advantage of it.
The fact that you guys are real people working in real time. I can get answers to any of my questions from the website and everything else is a phone call away. Thanks!
It seems to be a good Realtor association.
VERY PROFESSIOAL
ALL THE CLASSES YOU PROVIDE FOR CE AND OTHER FREE CLASSES THAT ARE OFFERED. THE OCTOBER FEST WHICH I HAVE BEEN ATTENDING AND OFFERING THE FLU SHOTS. HOW WELL IT IS RUN AND ALL THE POSITIVE CHANGES YOU HAVE MADE INCLUDING NEW COURSE MATERIAL FOR CE CREDIT. VERY PROACTIVE AND ORGANIZED.
Need to spend the agents money more wisely. $50,000.00 on a social media platform that will only benefit a few does not seem well spent money. A survey should of went out to the agents rather than the Board of Directors making that decision for us. The sight name is sounds like spam mail (Real Satisfaction)? I have also been told that a agent is solicited with spam gifts for a client after signing up. Really this is what we are spending the members money on?
The always ready to help staff
Helpful staff
Educational Services, Seminars, Affiliate members, October Fest and more.
I like the setup of the site and access to the members only information.
Website and informational emails.
One day code policy
Lack of follow up on the part of Laurie tazelasr with regard to an arbitration appeal filed. This process has gone on for over 6 weeks and there should hopefully be some type of closure. We have contacted her but still have not heard back. Disappointed.
I believe that all Illinois Realtors are members already. A friend or business associate or other than related vendors/service providers are not relevant. I may be wrong, if so MORE should make the Realtors aware.
Very organized and responsive to questions and needs.
Approachable, resourceful, friendly staff that are Realtor focused.
Prompt responses. Informative classes.
Can reach someone when I have a problem
Nothing wrong. It was fine. But it's not like there are other options for a real estate agent to use in the area. So it's pretty much mainstreet or nothing.