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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
MORE has improved by offering more programs in other areas such as the Arlington Heights building. Keep doing that and increase the offerings. Going to Downers Grove to attend a program, pretty much takes up the whole day. The education and programs are important but the time to get to and from (when they are not in a location closer to me) takes time away from business activities. And that what this should be all about.
Make the publicity flyers easier to read. They all look the same and are crammed with info - some necessary and some no - and it's tempting to skip reading them rather than take the time to read what they are all about.
great service!
I appreciate all the information given to all new and returning agents. Personally, I would prefer to experience all that Mainstreet, Realtor.org, and MLS had to offer in 3 sessions of shorter duration. Maybe 8-12 over a 3 day span would allow for better retention of the material along with time to become more familiar with the products provided. Otherwise it was a great experience.
Mainstreet Organization of Raltors consistantly makes an effort to keep its members up to date on everything. You provide informative and up-to-the-minute sessions/seminars on all the issues and topics that affect not only our business, but also us, as Realtors. On top of that, everyone at Mainstreet is friendly and always willing to be of service. I enjoy going to MORe no matter what the reason may be!
The agents who work the phones are very knowledgeable and helpful - it gives me great comfort to know I'm only a phone call away from getting the help I need
Convenient location and relevant information!
professionalism
very good, very informative
I appreciate being able to speak with someone directly when I call, about any issue. It is reassuring. I feel like More has my back!
Great service, great opportunities offered to educate and expand my real estate knowledge.
Quick to help, lots of education offered, friendly people
Satellite locations do not get the same quality of training as the main location. With certain instructors. Carrie did a fine job of repeating each question asked so that the satellite locations could benefit from the questions and answers given. The Wednesday class was not as well presented as the class on Thursday.
Easily reachable, always are able to answer any questions I have. Also good CE teachers.
They are helpful when ever I call.
The way we can get help almost immediately. The fantastic menu of all the links and info pages to help us all go at our own pace..
Hard to reach by phone but good when you get them. Currently awaiting calls regarding training from both connect and more. Sorry to put it on here.
Removal of one day codes, this is a broker decision.
You're very thorough and helpful.
Professionalism and knowledge
Fast response
Customer service, education etcv
Yes they are very helpful when you call
have all the answer to question that need to be answer
Plus they fill like know you are when you talking to them
Accounting bill cycle. be better if big due payment were in summer, when we all have more cash flow
Main Street provides a great education outlet for all my real estate needs. I will say that going through the orientation today I was a bit disappointed in the loss of internet connection a couple of times that took a bit of our time.Also by viewing in a satellite office I felt like it was a bit more difficult to ask questions. The information given was really helpful and insightful though. Thanks
I love all of the training and support you offer. Our MRED ConnectMLS site is consistently improving and expanding. Thanks!
The level of service is very high (I got a reminder for my course that I had today). Great communication. I enjoy the newsletters. I think it is a very professional organization
MORE has some rules/regulations that benefit some members and prejudices some others. MORE should be neutral and not pick the buyers/sellers winners and losers in an already tough market. I am not happy or impressed with that fact. If you require more specifics...contact me. If you want to remain "business as usual" I won't hear from you.
Everything. Very professional and organized and knowledgeable
Too many password changes. Password cannot be like before. Too quick system logs user out. You should require from all attached subdivision name. System should retain all photos on old sold listings. We should be able to send expired and cancelled to buyers.

Timely service, support and advice.