- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Im not disappointed but unless they are a realtor why would I recommend it.
Their professionalism and the excellent services.
They deserve an raise.
Thans
Good
Very efficient at answering any questions, and directing me as necessary.
Lower the dues and have some input or ceiling on what Realtors can charge on Commission fees. Example, Listing agent puts he will give the Selling agent 2 1/2% minus $325 or minus $300 etc. I have seen them as high as $395. It has to have a limit because it is getting out of control.
I suggest that it should be abolished completely.
Availability of member services.
Functionally, customer service is always great and I can get what I need done. From a macro level, I would like to see more attempts at engaging young professionals. I also think a technology sounding board would be very helpful; if it exists, I do not know about it.
Quality of classes offered, Availability & Friendliness of staff
Fast replies
Courteous personnel and they try very hard to find the right answer if they do not know it when you call or visit. However, sometimes a long wait when you call.
Good attitude, responsive.
User friendly, very easy and fast.
Service is exceptional - you get your questions answered immediately with a smile!
Easy access to accounting and easy access for questions. You are always current with law changes and new forms.
I FOUND THE PAYMENT METHOD COMPLICATED A LITTLE.
Very informative and courteous staff.
Full suite of services
Very informative and responsive.
Wonderful people to work with...
You did not disappoint me, but any Realtors I know are already a part of the organization.
Friendly service and easy to get help when needed.
large enough to offer many services and programs... always treated with personal attention whenever I've had contact with various departments.
Everything
Quick response.
Why would I recommend you when you are the only place to call? Everyone knows about you and the service was fine.
You have so much to offer and it's all at our finger tips. I am very happy with the service and the technical support too.
I wish that the organization would mail bills to our home address. I do not go into the office much and therefore don't get my bill that you mail there!
I love the professionalism and friendliness of Mainstreet. Everyone is easy to talk to, very helpful and dedicated to raising the professionalism in real estate.
I am an appraiser and use the on line information. I do not have need for anything else, but when I have to call with a question, people are always friendly and helpful.

Friendly and helpful service to members!