based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I'm a long time member. The services are ok, but I think the fees are too high. Also, I think no one wants to see the annual dues statement that is due Dec 1 in the middle of the summer.
Excellent customer service, constantly improving technology and upgrades to system. Ease of use.
Easy to get someone on the phone.
The amount of the fee is to high based on the value back.
All resources offered to be successful in the real estate business
Consolidated billing, training, and many infrastructure support.
Easy to access and friendly to deal with.
Every tool they have ,classes information, ect ,ect
classes are very organized and do seem to be quite complete, although topics are many times rather rushed due to the amount of information to be covered in a limited time. i would like to see an guide or plan put together for new agents to get started on using the MLS, contracts, and CMA's. I realize there are classes, and I am an independent contractor, but I'm still feeling rather disorganized without an orderly progression to follow. Thanks.
It would be nice if we would have the feature to link our listings to our website automatically.
Everything
Your people are very kind
Keeping the dues and fees affordable!
quick response time
you care about our business, and how to make it work better with technology.
Great Member services and great staff!
Everyone is very knowledgeable and response is quick and courteous
Convenience of classes, lock boxes, problems with Sentricard. All taken care of quickly
Courtney was very professional and helpful on the phone discussing the upcoming changes to the scheduling of CE courses. Offered to take my email info and send me an email when the schedule is completed. Nice service.
I get fast accurate answers when needed and everyone is friendly.
Get answers quickly and completely.
The service is always good. People are really nice.
The professionalism exhibited in collecting and disseminating valuable information throughout the membership system.
I LIKED OUR LITTLE ASSOCIATION BETTER BEFORE WE WERE TAKEN OVER.TO BIG FOR ME.FEEL THE SOUTH/SOUTHWEST AREA GETS IGNORED.
Everything
Comprehensive resources
I love using the Connect MLS System and am amazed how it continues to get better and better.
Lower dues
Allow us to obtain one day codes for the Sentrilocks. My office is on the fringe area and we often have listings into the Chicagoland area. Most Realtors do not have a Sentricard -
so in the best interest of our clients (sellers) we have to meet the Realtor at the house
so we don't miss a showing. Other Boards allow one day codes -- Main Street is the only
one that doesn't.

Accessable to answer questions. Offer education and support