based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very friendly and efficient.
The ease of the website.
Ongoing training
good customer service
I always get my questions answered promptly.
the cost is too high for the services provided
i joined your organization 6 months ago, therefore I have not been able to take advantage of all your programs.
Educate agents on what they are selling.. you concentrate on ethics and professional standards which is great. But, 95% of the agents have no idea how to be a salesperson and understanding the product they are selling. 95% of the buyers agents see no value in the property that their client wants to buy... they just want to steal it at a low price. This upsets Sellers and makes prices decline when the rest of the market is going up nationwide. If they understood what they were selling, then they can educate their buyers on how to substanitate a good offer.
MORe is an outstanding organization. I like the professional care I receive from the staff, every time I need their services.
Additional costs that are not explained
Prompted and professional
keep up the good work
Add true GLA and lot size from assessors files.
Efficient.
Timely Response.
Responsive, courteous, knowledgeable.
Talking to a real person, not a recorded message.
Worked with Tracy on some billing needs and really appreciated her patience and wonderful support!
clearly marked on home page "form & contracts" link.
Everything!
Costs are high
Whenever I call or need anything everyone is very nice and is willing to help
As business had dwindled I think the fees should be adjusted downward. Then dues always a ke my Christmas money.would like to be on a monthly payment schedule or be allowed to put the payment on multiple cards
Frequent emails with updates, information and educational opportunities. Your staff at the Arlington Heights, IL office is excellent, friendly and knowledgeable.
Good services.
The code of ethics
Have evening and weekend hours
I wanted to report several Sentri-Lock violations however the disciplinary fee for the violators was ridiculous and would have caused my reputation to suffer and I am the injured party. It would seem to me, I should be able to come to Mainstreet for support but that was not the case.
Great job courteous, very helpful
Thank you
Friendliness, ease of use, the benefits,& customers service.