What our members think of us!

You have answers for my inquiries.

In my opinion all the training that a new Realtor goes through they shouldn't have to deal with a jump start class that's just an opinion.

You provide vital information

Utilization of the MLS. I'm new to real estate so this will be a good question to ask in the future.

Truthfully I'm not sure. I was thinking about this and whenever I call I always get immediate answers, your office is always helpful and I appreciate that.
I guess my complaint is the advertising of Century 21 itself, it seems non existent.
Also the frustration I feel that Zillow or Trulia have so much of our information and are not paying the dues I do. Maybe this is not your area of expertise maybe there is somewhere else that I should be writing to. But I've been in this business a very long time and I feel that If I get a listing and the seller is signing with me why do other companies have the right to advertise. I guess I am just frustrated. Thank you

They are always friendly and helpful!

Always very helpful, patient and friendly with my questions.

Just a great group of people. So very helpful and polite/friendly. Terrific classes offered also.

There is no activity between the board and membership. There is no local leadership in the northwest suburbs. Now you want to not give membership a voice or a vote, by changing by laws. Horrible.

Brilliant staff always give me satisfy answer at any time

Technical Support

Prompt and very effective.

Keep remembering that you represent us.

Your process of transferring agents is ineffective. There needs to be a cross reference once you receive an activation and deactivation notice from brokerages. Recently, MORe transferred me to my new brokerage but once the former brokerage sent in paperwork to transfer me, my account was deactivated and it happened over the weekend when there is no one to contact. This put me out of business for two days. No apology or waiving of a fee was received.

The friendliness and feeling of belonging you have when conversing with Mainstreet.

I asked the question about sentrilock via email and got response within two minutes. That's how the great service looks like.

Knowledgable and professional staff -- best resource I have for all things real estate. Whether your question is in ethics, education, or regulation, Mainstreet has all the answers.

The board is very helpful and receptive to all situations I have brought. I did have to go before the directors due to an unfortunate Sentrilock situation and was terribly disappointed at the unprofessional manner in which I was judged and fined. I am not sure I know exactly what I would recommend in this situation, perhaps a little more transparency and less authority when being assessed by peers.

Can only comment on what I need. I find the materials current and useful.

I'm newly licensed and do not have enough information or experience to respond either way,

Keeping members up to date on changes in the market and changes to the laws.

Always there to answer all my questions. Whenever I need help they are right there.

The training/education opportunities

Absolutely does a excellent job. Prompt handling of question or concern in a timely manner
If the inquiry needs a phone call back to me, the return is just as prompt
Always pleasant no matter what time of day you call

Very responsive to member problems.

Professional, efficient and effective!

Easily accessible information online, especially with the open field search bar, when we don't know where to find something

Everyone is friendly and helpful I appreciate that

Caci Bernard has been very responsive over the past (more than a year) it took me to finally be able to sign up for the board. She explained everything very efficiently and quickly.

Mainstreet is very dedicated to our success and has comprehensive programs. All new brokers and probably many seasoned ones should take advantage of the available opportunities to make us better, more successful and more profitable at what we do everyday.