Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21252 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 2, 2016 — Rated 10 out of 10 by U.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Good communication, training
Report a concern   October 2, 2016 — Rated 8 out of 10 by L.E. Mainstreet Organization of Realtors®
What could we do to improve?

Member friendly webdite
Report a concern   October 2, 2016 — Rated 3 out of 10 by D.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Should be more affordable
Report a concern   October 1, 2016 — Rated 10 out of 10 by R.V. Mainstreet Organization of Realtors®
What do you like about our association services?

All the resources offered and the service is great when I have questions.
Report a concern   October 1, 2016 — Rated 9 out of 10 by B.R. Mainstreet Organization of Realtors®
What do you like about our association services?

It's comprehensive / all inclusive!
Report a concern   October 1, 2016 — Rated 10 out of 10 by S.V. Mainstreet Organization of Realtors®
What do you like about our association services?

You always know the answer to my questions!
Report a concern   October 1, 2016 — Rated 5 out of 10 by S.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The fees
Report a concern   October 1, 2016 — Rated 10 out of 10 by G.R. Mainstreet Organization of Realtors®
What do you like about our association services?

We are provided with a full complement of tools, a wide array of educational choices, and a knowledgeable staff.
Report a concern   October 1, 2016 — Rated 5 out of 10 by B.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I have been seeing lately that members who are not close to Downers Grove are second class members. I went to the Arlington Heights office one day to resolve a Sentrilock lockbox problem and to my extreme disappointment found out the office closes during the lunch hour. I haven't had a convenient time occur since then in my schedule to go back. It is certainly much closer than going to Downers Grove, but still takes time from my schedule unless I am going in that direction anyway. I have attended many classes there and found staff there checking people in and monitoring the programs which took place during the lunch hour. I had no reason to suspect that the office was not open at that time when there were no classes that day.

I used to volunteer for years on committees and the board and don't even feel acknowledged or welcomed any more. We are all strangers now and I see fewer and fewer people willing to be involved, or perhaps there are fewer people who are accepted to be involved.
Report a concern   October 1, 2016 — Rated 10 out of 10 by K.O. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!
Report a concern   October 1, 2016 — Rated 10 out of 10 by K.F. Mainstreet Organization of Realtors®
What do you like about our association services?

There is always someone who can answer questions or solve a problem when needed. Training and informational services are readily available.
Report a concern   October 1, 2016 — Rated 10 out of 10 by L.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Very service conscience to their agents and always up on the newest industry updates
Report a concern   October 1, 2016 — Rated 9 out of 10 by T.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Questions are answered quickly and the correct person of whom to ask those questions to is easily found.
Report a concern   October 1, 2016 — Rated 4 out of 10 by L.D.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

There is no other option....why would I have to RECOMMEND you to other Realtors?
Report a concern   October 1, 2016 — Rated 2 out of 10 by V.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You continue to go up on fees, but not service. In the pass you harass us for donating when paying fees, now you've simply added it to our fees. You have no idea how much work we have to do to get to the closing table, how many obstacles we have to overcome, how many miles we have to travel or expenses we have to pay especially for the Realtor whose client base is in the under $200,000 base. All you care about is raising fees to cover your expenses for work that is not directly helping us. Perhaps the Realtor with the million dollar clientele is not squeezed - but I am. I am not happy that all your fees have gone up.
Report a concern   October 1, 2016 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the free videos that are on the website.
Report a concern   October 1, 2016 — Rated 9 out of 10 by T.R. Mainstreet Organization of Realtors®
What do you like about our association services?

commitment follow-up you are the BEST Thanks
Report a concern   October 1, 2016 — Rated 10 out of 10 by C.E.R. Mainstreet Organization of Realtors®
What do you like about our association services?

I have called w/questions RE: emails to clients, friends and Rotherham situations and each and every time the kindest people seem to just be waiting to assist !
Report a concern   September 30, 2016 — Rated 9 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

ease of use, value, and availability
Report a concern   September 30, 2016 — Rated 5 out of 10 by L.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Need better hours to accommodate all Realtors and not just Banker hours
Report a concern   September 30, 2016 — Rated 6 out of 10 by A.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I think the fees are just a little high, I don't do this full time so its expensive to maintain, not sure what other business charges this much just to keep access. Its crazy, you should take into consideration all the other fees we have to pay. The training class was very "new agent" focused. I have been and agent for 10 years and didn't need to be there. I had to take off of work, it should be optional or only for truly new agents. I had talked with someone there and explained my situation but they said I still had to, well If that's the case then make it relevant to my level too. Very basic info is not helpful.
Report a concern   September 30, 2016 — Rated 10 out of 10 by G.L. Mainstreet Organization of Realtors®
What do you like about our association services?

I always find the staff to be very helpful and knowledgeable !
Report a concern   September 30, 2016 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick Response Time. Did not have to wait for a call back or stay on the line forever
Report a concern   September 30, 2016 — Rated 9 out of 10 by J.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Services are good but getting too expensive.
Report a concern   September 30, 2016 — Rated 10 out of 10 by P.G. Mainstreet Organization of Realtors®
What do you like about our association services?

The only time i have interacted with your organization is when I needed help paying my dues so I can not comment
Report a concern   September 30, 2016 — Rated 10 out of 10 by Marisha Spero Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and professional.
Report a concern   September 30, 2016 — Rated 0 out of 10 by P.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You are always trying to take our benefits away or fine us or let for sale by owners use our the MLS. I am still waiting for confirmation that you charged my $195 so that you do not shut me down on Oct 3
Report a concern   September 30, 2016 — Rated 10 out of 10 by S.N. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the personal tutorials they do for our office on new products that are available.
Report a concern   September 30, 2016 — Rated 10 out of 10 by J.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very helpful.
Report a concern   September 30, 2016 — Rated 9 out of 10 by G.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Tools and communication.

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