- Phone: 630.324.8400
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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and always there to help. Training is great.
I don't know but my session was very helpful.
I object to your policy of forcing license terminations for an unpaid MLS user fee. The licensees board fee are fully paid for the entire year and their licenses are active. Using MLS fees as a reason for forced board termination is an inappropriate action.
Stop access to MLS appropriate.
Forcing cancelation of a license and kicking them out of the board is not.
Material is readily available and accessible. Easy to use. Easy to get around the website.
The people who work there.
Classes..events...helpful and personable staff in Tinley park Elaine was extremely helpful
Still getting familiar with it.
Just think you do a find job!
Great communication and constantly staying on top of trends
sometimes confused.
Extremely helpful and knowledgeable, always pleaseant and HAPPY to help, very timely in responses to email/voicemail
I like your help line where I can quickly get assistance.
The training available for agents and your website where we find updated forms and contracts to download.
1. The resources and professionalism of staff!
My rating was based on being a new broker. Giving it a 10 at this point would be unfair.
ease of use so far
Lack of timely responses. I have signed up and am still unaware of the benefits of my membership/whether I can add both addresses onto the website.
The Staff!
Very professional, always available to answer questions . MORe makes my life easier Thank you for all you do
Kathy was so patient in explaining everything. Took her time and made sure all was understood.
ease of getting to needed materials
Customer service and easy to use web site.
Less emails
I appreciate how everyone responds to all inquiries no matter how big or small. I also very much appreciate being able to call the staff and have them help me demystify the endless amounts of continuing education courses and requirements.
There should be caffee for classes participants
Cortney and the rest of the people are the best!
It would be nice if all of my lidtings could automatically go to my website without having facebook.
Staff is readily available to answer questions or provide guidance on vast number of information resources to members
The people who work there are always available and happy to help. I love the forms now that I know where to find them :)
Tracy Marquardt was a delight to work with; pleasant and efficient. Thank you.