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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how you constantly keep up technology and all the information you provide
Helpfull, fast, great support!
The educational classes offered, customer service is amazing, and the price to become a member is very reasonable especially considering the fact you also get a membership to the Sentri Card system.
Annual dues are difficult to pay by December 1. Sending an invoice in July isn't going to help. People do wait until the last minute to pay out money especially when they don't get it refunded if they should choose by the end of the year to not stay in the business. Just a not so good date to pay with holidays. Some of the other associations have the option of a monthly or quarterly payment. I also need to find out the benefits of belonging to the association vs. taking required classes at another place (i.e., Real Estate Institute). Are we receiving a discount being a member compared to their pricing where I am not a member?
professionalism
The quick and accurate response to questions. The satellite offices to accommodate agents who are not close to Downers Grove. Mainstreet seems to run like a well oiled machine.
You're always available to help.
Always ready to help.
You make everything easy.
I just joined and I understand that this is a requirement to function as a realtor so I would recommend that anyone seriously wanting to do business join.
Service at Main street is always professional and friendly. The staff listens and hears , then assists me in arriving at a resolution to my inquiry.
Tracy is very helpful and very friendly. She made the membership process very smooth and easy.
they are great
trim costs
The classes you provide. All the online forms available to us. The ease of communicating with the staff.
I like that I get information in multiple ways. I also like all the classes and resources Mainstreet provided.
Fees are higher than other boards
Quick response when ever you have any questions, great classes, great service
You guys are always there for us! Questions get answers very quickly and problems get solved. Everyone is very friendly and helpful.
Can always find answers to questions easily.
I like being able to speak with a real person!
Always helpful!
What I like the most is to be able to down load forms and contracts any time I need them
Our association is on top of everything that
Realtors need and should know .
Thank You
You are immediately responsive.
Your staff is great! Good response time. Good responses! Keep up the good work!
First name removed L. Last name removed
All the training and social networking opportunities available. All the great knowledgeable staff when ever I have a question. You empower me!
Reliable and quality resources.
Anytime I call and have a question the response is quick and correct

you are there.