- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courtesy and knowledgeable staff.
Answer my calls
We have a great board with many training and educational opportunities to keep up with the times.
The help desk does a great job.
very helpful
Hold more classes in Libertyville for experienced agents
very hard to understand web site which has different "sides" to it makes it take so long to pay the quarterly, and annual payments. If you change companies, you are screwed and have to play nice where you once worked in order to keep your mls, or otherwise pay mainstreet again to re-join; that makes no sense at all and is utterly ridiculous. Now, if you have an assistant who works with you, and they usually work at the same time, only one of you can use realist. Boy, your company is one that makes me count the days until I retire. If you want to make it better, first fix realist to allow me and my assistant to work at the same time. Then, revamp the website so that I can see everything on one page of what I owe and pay. then allow people to have their own mls, which is what i thought i had, so in the likely event i do not stay at the same company my entire life, i can keep my mls with me and not have to be subject to re-paying every time i switch jobs.
Prompt friendly informative
have always been able to call and get any questions answered. Very Helpful
You always have answers!
When I need assistance, they are right rhere to help. Well organized!
Love the people!
I'm new so I'll get back to you. I'm sure Mainstreet is a very organized, efficient, and helpful organization.
The promptness of reply.
They answer the phones with a real person and not teleprompts. The people who answer are always so helpful and direct calls properly
The MLS class was taught in a clear and concise manner.
Always professional and courteous.
Efficiency, ease of using website to pay invoices
Prompt friendly service.
GREAT POEPLE GREAT SERVICES, WE LOVE YOU
MORe provide an extensive amount of training and educuation to the real estate industry.
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Listing customer service
You are prompt , courteous and very helpful! Even with "dumb " questions!!
Very pleasant, knowledgable and available.
Everything
lots of good educational programs, easy to deal with all the employees. convenient location
Offer to have training done in agents offices
Information provided.

I get answers regarding real estate transactions when I have questions or need clarifications. And I get response quickly.