based on 21439 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Top drawer professionals.
Thank you for everything you do!
We can get answers to our questions and ease of website
Easy
Very easy to work the association and always keep me up to date on important issues.
I like that it's fast and convenient. What I would like is for the site to allow partial payments. If the total invoice of $607 is not Due until December why can't I make a $100 payment from now until then?
Keeping us all well informed, and easy to find answers.
Friendly, patient and professional staff.
Fast customer service
Tremendous member support in all areas (education, advocacy, pro-standards, leadership) provided by competent, friendly and efficient staff.
The last couple times I have called I felt like it wasnt as personal as in the past.
What ever kind of questions I have you have an answer.
Thank you
To not have so many classes etc always in Downers Grove. Bringing things up north, to Arlington Hts is sure welcome. I'd probably attend more events, classes etc if that were the case.
Thank you
Jerry Last name removed (82167)
Up to date, relevant and professional
You work past 5 pm, and stay with me until the problem is solved
Always get prompt answers. Thank you.
Your website is to confusing ..you redid it? Now it's more confusing...had all kinds of problems resetting pass word . Not sure why I had to in the first place.
Went on line to find out where to pay my bill, which site shld you go to ?? Took me over an hour to find the right site to pay my bill...!
Lower your cost!
The representatives are intuitive to how to help with concerns and help quickly.
Easy to work with.
lower the dues
What is really offered to new agents.
We know the book materials, but haven’t found any help to guide how do we get business.
She is very knowledgeable about the system. Also, she was very patience to wait for me to finish my payment due. Great service.
Responsive, courteous, helpful
Reduce cost for Realtor Fee's!
I love the variety of class topics and times offered! The staff within the organization is always helpful. I also like the website. Most often I can find what I need there!
The sincere desire by its staff to help its member by providing quality service.
Prompt and professional service
Typically, questions are handled promptly and resolved within a brief period of time.
I asked a follow up question to my instructor of something said in class, and she rejected my question and told me to ask my managing broker. That kind of response made me reluctant to ever engage highly with main-street (Carrie Jo-Little).
classes, ease of access to information, timeliness of course offerings, instructors, pleasant, knowledgeable staff...I could go on and on
Ot keeps up with technology and owr needs to be successful