- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Classes offered are exceptional. Communication is fantastic.
Professionalism
I love the help I get from MORe! Anytime I have a question, I never hesitate to call and know I'll get an answer quickly. Great staff, and great resources!
Training offered
Liked your old site better
Not crazy about the new site, hard to get used to
Services, training, help with legal issues.
The superb support provided.
Excellent class selection. Excellent instructors. Very helpful in meeting my needs and answering my questions.
Content
Response to questions/problems
Updates r informative
Easy to use
Dues are too high and need to come down before I would recommend Mainstreet.
Anytime we need some help - You are always there to help. THANK YOU!!!
You give no guidance what so ever. You just take our money. You should offer something like maybe tutor sessions or training for new licensees that don’t know what to do. We all pay money for our license and then we wonder what’s next. The next thing we get is an invoice to pay almost $1,000.00 for a yearly membership to get access to MLS, and then . . .
Yep, that. We’re stuck hanging.
The varied classes that are offered.
Ease to find items and responsiveness.
Educational opportunities
The constant flow of information...the educational benefits and the friendly and helpful staff!
Understanding. Friendly. Helpful
Accessible, knowledgeable, friendly & professional. I have been able to get answers whenever Ive had a question.
We can improve our phone call system. Sometimes it's frustrating when you have to leave a voicemail message and can't get through. You may not get a call back for a couple of days.
Lots of classes offered
Organised.
the association is always keeping up with the latest technology. Always improving
Responsive and knowledgeable.
site I was using to sign up for a class today was difficult to use. Also I don'tthink one association is any better than another so I would just suggest going for the cheapest.
Try to be responsive.
I am not crazy about the new website. Harder to navigate.
I like that there is always help available. Friendly, courteous and always professional. No one ever makes you feel stupid and sometimes, let's face it. It can just be a mental block, not a real problem.
Not enough classes, poor registration process, poor response to issues. Still no way to list my college degree in my profile tag line. My requests were denied.
I think you should be involved in the technical mechanics of our listings. Leave trainiing, advertising, advising to the franchises and the individual offices. That way you would not be duplicating services and it would not be necessary to charge us the exorbitant fees. I also feel that you should have something in place that directs our leads to us rather than Zillow and all the other companies out there selling our leads back to us.