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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything.
Stop sending out PRINT version of magazine. What could be done with that money, like possibly keeping dues from increasing during a time when another shift is happening.
I am very pleased. No problems
flexible payment options
Training is availability is limited outside of Downers Grove
MORe is dedicated and committed to members.
Always wonderful quick help!
I never get a call back only when you guys are asking for my money!
Stop losing my continuing education certificates every year.
Very easy to get things resolved.
I can always get help when I seek it.
I'm not in a position to recommend an MLS service to anyone. Also, I don't think there are other options.
I have a lot of trouble with billing. I can't submit an expense report without an invoice and it takes *at least* 30 days to get a check in the mail after the expense report is submitted. So I either have to pay out of pocket and get reimbursed, which usually creates financial hardship for me, or I would have to pay the $25 late fee myself, as my company would not reimburse that. It takes 2-3 weeks until I'm reimbursed.
Once or twice, years ago, I talked to someone at Mainstreet who was less than helpful and kind of grumpy. She may not even be there anymore, but that kind of stuff sticks with customers.
Location
lower cost
Reminders that get sent to me via email. The staff is very nice in the office in Arlington Heights.
All the training available
No suggestions other than cost
Responsiveness
I am an appraiser not a realtor and have to pay for services I don't need.
I appreciate the amount of communication via email about the training opportunities. Support staff is always friendly.
Service is top notched - always an answer and if not always a call back. They're the best!
The kind service I have always received, always able to above and beyond
Very good to help us with our questions.
Very professional and helpful.
Good service.
Very Helpful Courteous staff!
Always available to assist.
I cant imagine trying to do real estate without having access to Main Street and the services provided by them.
Too expensive for what’s offered
I do not provide referals
Cooperative. Sensitive. Professional.
The classes are just fantastic!!