based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The ability to answer question in a timely manner knowledge and professionalism
I always get polite and accurately information quickly.
Well, the attentiveness of the staff is amazing. Always getting a real person on the phone is great. The volunteer leadership does a great job of putting member benefits and concerns at the forefront.
I often have difficulty getting thru to Mainstreet...calls get get off; voicemail not reliable; voicemails not always returned.
I find the billing site extremely frustrating each time I make a payment.
When call do go thru, staff is very friendly and helpful
Terrific that we can get tec support. What a savings..
Professional Standards
Continued Education
And so much more.
Great staff that is very responsive. Many services offered. Convenient and great instructors!
Friendly staff. Diverse array of services offered. Reasonably-priced.
Easy to sign up a new agent, easy to pay invoices, always providing education
Definitely appreciate the prompt service!
Love the agent awards! Congrats on always finding new ways to add value to the real estate community!
Mainstreet is a very progressive organization of realtors. Keep up the good work!!! 👍
The quality of the continuing education instructors and the helpfulness of the staff when calling with a question.
I like program and education, also I like Remine and RPR program. Customer service is excellent and if you call then always good response and well knowledgeable people.
I hear back quickly from questions and the service is terrific.
Any/every time I call I get my questions answered in a prompt manner
Very friendly and knowledgeable staff.
Always there to answer questions and help resolve any concerns I have.
We are well organized.
Opportunities to participate in classes, organizations and communications/availability of Mainstreet team.
Full service and answer all questions immediately!
You do a great job. Dues are high in this pandemic season sales are slow
the education and support
Service and communication they very responsive for our questions
Staff is so helpful and pleasant. They do an amazing job!
fees are too high
The MLS/MRED has/have always done a good/acceptable job.
Leading the way for customer service, education and technology
Be more positive
They have great classes, response if second-to-none and they bring great value to membership. While I wish the annual cost was a bit less, it's still very good.
Need to get back to in class CE training.