based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Access to various real estate resources and education
The association is very professional and extremely helpful.
I truly appreciate all your efforts.
When you have a question, always friendly and get you answers. I can't say enough about the people who work at our association.
I like that every time I contact the office by phone, if someone does not answer the department, I always receive a call back. When they call back, they are very informative, have the information I need, or can direct me where to find it.
I also appreciate the automated "dues" reminders, by phone. I don't always look at my account when I am on the MORe site, so Thank You Very MUCH.
staffed
Communication
I'm actually a newer agent. Licensed in 2020. But whenever I would call MOR, Patty has always been consistent in offering correct information. So if I ever need ANYTHING, I'm calling her. I also like that it feels like it's a small office, even though it probably isn't. The customer service is awesome and makes me feel like they know who I am, when I'm sure they don't. :-)
My husband is with CAR, and when I need to call them on his behalf, I NEVER feel like this, AND, I get conflicting information if I'm asking a question, which is very frustrating.
There is a concerted, ongoing effort to improve services. Good communication and response to member concerns
Courteous, kind &Prompt
Staff is extremely helpful, activities are many, features of membership included offer great value! IT services are very helpful.
Responsive and helpful
you guys are the best,always very nice and responsive and helpfull
The professional responses I receive from you.
Every question is answered.
Great tools and learning resources.
I love the fact that they keep you informed on ALL new information and dues
Professional
Very knowledgeable and helpful
Everything needed is online! Girls in office are always very helpful!
Im not interested in all the emails sent.
User friendly website.
Support is amazing!
It is frustrating to go through a automated answering system when you call and eventually be sent to a voice mail. I pay a lot of money for your services. Please answer the phone.
Everything good - I was impressed that Tom Joseph was able to fight with Village of Harvey to get things done with minimum time involve...that was really awesome thus I spoke to them on several occasions and they would not waive outstanding water bill even when they were absolutely wrong and he was able to get it resolved right away. I wish that we could do something about the rental requirements where the landlords have to pay money to the municipalities to register their rental properties and pay/order rental inspections....I just feel that is a way to generate revenue and there is nothing for the landlord just to make the landlords to raise the rent thus they have to pay a fee thus they own a property....there is just no logic to it...only I guess a way how to generate more money from people.
The support and available training, That I did not utilize yet, but soon. Highiest standards and support is amazing.
You offer excellent education and networking opportunities and are very responsive any time I call regarding Pro Standards or other issues. Very polite, positive, helpful staff members.
I like the variety and quality of classes offered by Mainstreet. I also am very pleased with the friendly and extremely helpful staff at Mainstreet!
You have always been there when I have needed you.
The rep was very knowledgeable and quickly answered my question and guided me thru the
Steps as I was on the website.
Excellent, very organized organization.