Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2022 — Rated 10 out of 10 by N.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Communication

Report a concern   March 25, 2022 — Rated 10 out of 10 by Jaye Stovall Akintonde Mainstreet Organization of Realtors®
What do you like about our association services?

I'm actually a newer agent. Licensed in 2020. But whenever I would call MOR, Patty has always been consistent in offering correct information. So if I ever need ANYTHING, I'm calling her. I also like that it feels like it's a small office, even though it probably isn't. The customer service is awesome and makes me feel like they know who I am, when I'm sure they don't. :-)

My husband is with CAR, and when I need to call them on his behalf, I NEVER feel like this, AND, I get conflicting information if I'm asking a question, which is very frustrating.
Report a concern   March 25, 2022 — Rated 10 out of 10 by Kay Feldmar Mainstreet Organization of Realtors®
What do you like about our association services?

There is a concerted, ongoing effort to improve services. Good communication and response to member concerns
Report a concern   March 25, 2022 — Rated 10 out of 10 by J.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Courteous, kind &Prompt
Report a concern   March 25, 2022 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Staff is extremely helpful, activities are many, features of membership included offer great value! IT services are very helpful.
Report a concern   March 25, 2022 — Rated 10 out of 10 by G.G.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Responsive and helpful
Report a concern   March 24, 2022 — Rated 10 out of 10 by Urszula Topolewicz Mainstreet Organization of Realtors®
What do you like about our association services?

you guys are the best,always very nice and responsive and helpfull
Report a concern   March 24, 2022 — Rated 10 out of 10 by T.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The professional responses I receive from you.
Report a concern   March 24, 2022 — Rated 10 out of 10 by R.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Every question is answered.
Report a concern   March 24, 2022 — Rated 10 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Great tools and learning resources.
Report a concern   March 24, 2022 — Rated 10 out of 10 by Rita Kelly Mainstreet Organization of Realtors®
What do you like about our association services?

I love the fact that they keep you informed on ALL new information and dues
Report a concern   March 24, 2022 — Rated 10 out of 10 by F.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Professional

Report a concern   March 24, 2022 — Rated 10 out of 10 by R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Very knowledgeable and helpful
Report a concern   March 24, 2022 — Rated 9 out of 10 by Darla Najarian Mainstreet Organization of Realtors®
What do you like about our association services?

Everything needed is online! Girls in office are always very helpful!
Report a concern   March 24, 2022 — Rated 8 out of 10 by L.L. Mainstreet Organization of Realtors®
What could we do to improve?

Im not interested in all the emails sent.
Report a concern   March 24, 2022 — Rated 10 out of 10 by David Burchert Mainstreet Organization of Realtors®
What do you like about our association services?

User friendly website.
Report a concern   March 24, 2022 — Rated 10 out of 10 by A.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Support is amazing!

Report a concern   March 24, 2022 — Rated 3 out of 10 by R.D. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It is frustrating to go through a automated answering system when you call and eventually be sent to a voice mail. I pay a lot of money for your services. Please answer the phone.
Report a concern   March 24, 2022 — Rated 8 out of 10 by P.S. Mainstreet Organization of Realtors®
What could we do to improve?

Everything good - I was impressed that Tom Joseph was able to fight with Village of Harvey to get things done with minimum time involve...that was really awesome thus I spoke to them on several occasions and they would not waive outstanding water bill even when they were absolutely wrong and he was able to get it resolved right away. I wish that we could do something about the rental requirements where the landlords have to pay money to the municipalities to register their rental properties and pay/order rental inspections....I just feel that is a way to generate revenue and there is nothing for the landlord just to make the landlords to raise the rent thus they have to pay a fee thus they own a property....there is just no logic to it...only I guess a way how to generate more money from people.
Report a concern   March 23, 2022 — Rated 10 out of 10 by Susan Tomas Mainstreet Organization of Realtors®
What do you like about our association services?

The support and available training, That I did not utilize yet, but soon. Highiest standards and support is amazing.
Report a concern   March 23, 2022 — Rated 10 out of 10 by Michael Lescher Mainstreet Organization of Realtors®
What do you like about our association services?

You offer excellent education and networking opportunities and are very responsive any time I call regarding Pro Standards or other issues. Very polite, positive, helpful staff members.
Report a concern   March 23, 2022 — Rated 10 out of 10 by D.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the variety and quality of classes offered by Mainstreet. I also am very pleased with the friendly and extremely helpful staff at Mainstreet!
Report a concern   March 23, 2022 — Rated 10 out of 10 by D.R. Mainstreet Organization of Realtors®
What do you like about our association services?

You have always been there when I have needed you.
Report a concern   March 23, 2022 — Rated 10 out of 10 by P.A. Mainstreet Organization of Realtors®
What do you like about our association services?

The rep was very knowledgeable and quickly answered my question and guided me thru the
Steps as I was on the website.

Report a concern   March 23, 2022 — Rated 9 out of 10 by A.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Service is very good.

Report a concern   March 23, 2022 — Rated 10 out of 10 by C.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very helpful and qualifed. I have never had a bad experience.
Report a concern   March 23, 2022 — Rated 10 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

I like having Forewarn, not sure the other boards have this.
Report a concern   March 23, 2022 — Rated 10 out of 10 by P.B. Mainstreet Organization of Realtors®
What do you like about our association services?

You will always be my favorite....where my heart is.
Report a concern   March 23, 2022 — Rated 10 out of 10 by Xueping Zeng Mainstreet Organization of Realtors®
What do you like about our association services?

like
Report a concern   March 23, 2022 — Rated 10 out of 10 by A.C. Mainstreet Organization of Realtors®
What do you like about our association services?

I like that you always make it simple online to pay...

I do have an issue with having to come all the way to Downers Grove to update and fix my old Sentrilock card, is there a way to do this online or call and order a new card without having to drive so far, as I live in Sandwich, IL?

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