based on 4691 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just simply love my cut!
Great and friendly service
Great haircut! The stylist nailed exactly what I wanted, and the service was quick and friendly. I’ll definitely be back!
Good service
Very friendly staff and cleaned facility
Handsome again. Thanks!
Kimmie is awesome.
The staff is always friendly and store is very clean
The barber kept asking me which “guard” to use on my son’s head. I don’t know. I’m not a barber. I just explained what we wanted to do on his head and I expect the barber to know which tools to use to get that result.
The haircut I received was not a good one at all. When I got to the store, Olga immediately checked me in and took me to the chair in the back and I explained to her that I didn’t want anything cut off the top, but I wanted to number one guard with a high fate and blended in. Immediately she tells me I have too much product in my hair, which I didn’t, I use the same amount that I normally do, but I use the got to be glue product so my hair doesn’t really move, but it was minimal what I used. So with that she tells me she has to wash my hair. She washes my hair and put on a hot towel for less than a minute. then during the cut she seems to have trouble with trying to use a number one guard and fading in. Denny asked me how I want the back and I tell her I wanted it tempered. She went very high when she tapered it, higher than usual and it was uneven. Then upon the completion, she asked me if I want the massage on my shoulders and I ask her why don’t you wanna wash out the hair before you give me a massage. She says that she will have to ask her manager because she needs to charge me for another hair wash. Ask her what do you mean? Why would you charge me because you’re the one who wanted to wash my hair cause I had product. She asked her manager, I think her name is Angie. She was sitting right next August station instead of talking to me directly which I’m right there, she tells Olga that she can charge me seven dollars for an additional hair wash. So I tell her that is ridiculous. I’m not going to pay seven dollars for a hair wash when she didn’t need to wash my hair to begin with. I just told her I’m leaving, I didn’t get the massage and tell her the service was bad. Overall, my hair look pretty bad in the back and on the side cause it’s uneven.
I love being able to check my son in online so there's never a long wait.
Olga did a pretty bad job cutting my hair. To start things off she told me I had too much product in my hair, which I really didn’t but she said she wanted to wash my hair so I let her. Then she seemed to have trouble doing a high fade with the number one guard and blending it because she took entirely way too long for that. My hair is uneven, and then I asked for a taper in the back and she went really high when she tapered my hair. Then she asked me if I wanted a massage so I asked her if she’s gonna wash all the hair off of me first and then she said she had to ask her manager which I think her name is Angie (mgr on duty at 1:45 pm). She communicated she’d have to charge me and then I heard Angie tell her to charge me seven dollars extra for an additional hair wash. Needless to say, I tell her I’m not paying for another hair wash and she should’ve communicated that she was doing my hair wash in the beginning that it would count for the hair wash. She didn’t even cut my hair at all. she used clippers so there was no need for her to wash my hair actually. Overall, I was charged $32 for a horrible service and a bad haircut. I’ve been going to this location for years. I never had any issues, but this time was a first. The stylist didn’t seem to know what she’s doing, and the manager didn’t say anything for service recovery, she didn’t even try to speak to me she was saying things in front of me to her employee rather than speaking to me in person
Took my son to get his hair cut, the top of his hair looks horrible. It wasn’t blended at all and you can see it.
I like the fact that you can login online and show right before it’s time for you to get your haircut and Andrea who always cut my hair did another amazing job.
Good haircut at convenient locations
Friendly, Professional staff
Great stylist, Essie, gives me a perfect haircut everytime.
Thanks!
Andrea knocked it out of the park again with her great customer service!!!!
I've been going to Sports Clips for years. Always got great, friendly service. Will continue to go. I'm 84...
Great service!
Crystal did amazing job on beard trim. Will continue to return for future trims
Carla always does a great job when she cuts my hair.
Great products for your hair too.
The hairstylist are very friendly and knowledgeable
Consistent cuts by Carla.
Kosha always does a perfect job on my hair! Very friendly, nice, and understanding. Will be here every week just to get hair cut from Kosha.
The last stylist I had was great!
Giselle is extremely skilled and always gives great suggestions regarding products to use. I look forward to my appointments with Giselle.
Very thorough and friendly
Excellent and fast service
Giselle at The Woodlands Pinecroft location, is fantastic. She is skilled and personable. She always does a great job.
First name removed L