Customer Testimonials
Ways helpful staff.
Love being able to get my skiis waxed and edges sharpened in Marblehead. Staff is attentive and friendly
I have purchased several bikes over the years and I have always enjoyed my experiences.
Price point and Super fast shipping.
people who just care; very knowledgeable; helped me with my bike repair even though they were closed (and someone was there). Wonderful people
I had a GREAT experience at Mblhd Cycle! I bought my first holiday presents and enjoyed doing so, immensely! Even though I waited till the last second, I was delighted to find everything I could hope for and enjoyed the exchange! Thank you!!
Great products. Helpful staff
Always efficient and very friendly. It makes you want to continue to do business there.
I could not ask for a better local bike shop. Super friendly and knowledgeable staff. Small store but with everything you need for your cycling habit.
I brought my skis in to be tuned. They were sharpened and waxed in just a couple of days. Great customer service!
Superb customer care!
Personalized service.
big fan of bikes here
yee haw, ride bikes
Very Professional and excellent service!
We order a bike and it wasn’t quite the right fit for our son and they let him come in and try out various bikes for size
The salesman was vry helpful with a pleasant manner in his interactions
Great selection. Great staff. Competitive pricing.
Friendly, prompt service. Reconditioned my daughter's bike 'cause I need more exercise. I'm 72 and haven't ridden a bike for 40 years. Pray for me!?
Your salesmen have great personalities!
Service was very good, friendly, helpful staff
Professional, pleasant and I love the turn around. I like having a small business in town to repair my daughter’s bike, and enjoy to enjoy the convenience, as well as, the home town feeling! Thanks you!
Salem cycle is the best shop on the northshore! Where else do you have a shop around here that covers all things “bike” (this isn’t one of those shops exclusively for old roadies and full suspension weight weenies), from BMX to fixed gear? The staff are super friendly and feel more like homies with great customer relations than bicycle technicians, despite having extensive bicycle repair knowledge. The services at Salem cycle are great, as they usually don’t take eons for simple fixes and don’t charge an arm and a leg for what they do. The only bad thing about this place is trying to find parking in Salem on a Saturday afternoon!!! SC is an overall great shop and is always my go to shop for parts and repairs, and I strongly advise anyone needing help with BMX to stop on by Salem and seek out Connor- he’s a guru of all things bmx and an overall great guy. Big thanks to you guys for all the services and help over the years
Great service, staff, and ownership. The Salem (and Marblehead) Cycle teams keep me going year-round no matter what beating I put on my bikes. Every time I head away for a race, I never once worry about my bike knowing they have me set up for success!
Very friendly and trustworthy.
Excellent service when I went to pick up my bicycles. Couldn't haven been any better!
The team is just phenomenal and the products offered do the job in every way. I wouldn’t be the cyclist I am without you. Truly.
Comprehensive cycling products at fair prices with great service
Has state o the art products for the average cyclist. Offers variety . I talls what you buy.
For recent repairs- offers full explanation and options
Helpful attendant, great biking shoes ver energetic and helpful . Full of knowledge