Customer Testimonials

Went above and beyond. Quality+ pricing was very reasonable. Didn’t just take an order and cash a check, but was willing to offer suggestions that were helpful, even when it wasn’t an upsell

Great customer service, amazing people

Staff was extremely helpful and talented. I would definitely use them again!

I really like the helpful and courteous employees who did a remarkable embroidery job for me. Much appreciated!

The Big Frog staff were extremely helpful in identifying what shirts and printing options were best for my family reunion shirts. They recommended the DTG (direct-to-garment) printing, which prints the ink directly onto the T-shirt, so that no fading or cracking occurs in the wash/drying, as has occurred with the transfer printing technique we used for previous tees. There were no problem with our order of only 7 shirts! The design options were great, and it took no time to come up with the perfect design for our family reunion shirts. The turnaround time was awesome!

The staff worked with me to get my order correct. They were courteous, and their suggestions were spot on. I appreciated the time they took to ensure my order was accurate and that I received it before the promised date. I will use their services again.

Your Marah completely captured my vision and the sweatshirts which were embroidered will be treasured for years to come. Great attention was paid to the most minute details and everything was given to me for approval. EXCELLENT work!

They really go up and beyond to help you execute your version.

Great service and product thank you!

Big Frog did an amazing job with my custom embroidery order! And a great price! 100% satisfied!

Richard in Brookhaven

Great quality clothing and embroidery services. Excellent customer service even when an error was made. Thank you! Would and have recommended.

You guys made everything so easy! I really appreciate it.

The staff can easily and quickly design what you need with no hassle or confusion

We have worked with your company since you opened your doors from the days of you advertising at the Edwardsville Bridal Show, shirts for the Edwardsville American Legion, and even more current days with our mushroom farm and our teen wanting her own unique tshirts. We have always been happy with your service and products.

Jose Manuel was very courteous and helpful with our requests, they arrive on time and we love our Polos!

The team is so receptive, hard working, and asks the right questions for those coming in trying to figure out what they want for the first time buying custom merchandise! A wide range of products, and realistic timelines for when to expect finished work. I am looking forward to continuing to work with such an amazing group of people.

Sean is very prompt when returning emails.

Friendly service, quick turnaround, and great products!

I like the quality of the work you provide, and your customer service is wonderful. If we have had an issue, it is taking care of immediately.

Friendly, helpful, professional, efficient and great communication!

Staff was great to work with! Everything turned out perfect!

Customer service was top-notch and the turn around time for my shirts was quick!

I like the flexibilty of the order possibilites and the friendliness of the sales/ art team. The t-shirts are a nice quality, the fabric is soft and seems well-made.

I was very pleased with the ended results. The rep who helped me was very helpful and offered .multiple suggestions. Loved my T's.

Quick turnaround for events and wide selection of apparel!

I called with a last minute request for production of 73 shirts for a high school softball team headed to the state tournament. Casey was amazing! She was very accommodating of our schedule, design, etc. She got the job done in a day and the shirts were incredible. Thank you!!

I needed a quick turnaround, and you delivered. Since I did not see a "line by line" breakdown of the cost/shirt, I don't know if the $20.63 is your normal rate for shirts OR if the cost included an upcharge for it being a RUSH order. I received two other quotes - 1 was comparable in price but needed more time to fulfil the order. The 2nd was about $9/shirt cheaper but needed at least a 2 week lead to fulfill the order. All that being said, the t-shirts were a nice color blue with printing on the front just like I requested (i.e. high up in the chest area). I have not washed the shirt yet and forgot to check and see if they are "pre-shrunk" - is that still a thing? So far, my family seems to be pleased and most have reimbursed me for their part of the order.

Big Frog was amazing to work with! I had many questions and changed my order a couple times and Michael was very helpful!

THEY TURNED OUT GREAT

the t-shirt quality is excellent as was the quick turnaround