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Customer Testimonials
Easy to deal with. Quick turnaround and great customer service!
The team was really flexible and had smart suggestions! We love how our tournament tops turned out.
If you’re looking for a custom merchandise shop that truly delivers, David and his team at Big Frog are the best! From the first conversation to the final product, the experience has been outstanding.
Their communication is second to none. Questions are answered quickly, updates are timely, and they genuinely care about getting every detail right. Turnaround times are incredibly fast without ever sacrificing quality.
The finished products consistently exceed expectations. Whether it’s apparel, hats, or promotional items, the craftsmanship and attention to detail are top-notch.
What really sets them apart is their honesty and reliability. They do what they say they’re going to do, stand behind their work, and make the entire process easy and stress-free.
In a world where dependable vendors can be hard to find, they’ve earned my complete trust. Professional, responsive, high-quality, and a pleasure to work with. I wouldn’t hesitate to recommend them to anyone looking for custom merchandise.
The willingness and ability to fill our order on short notice. Thank you so much! First name removed
Jose Manuel was great. Kept it simple!!!
It was easy to submit and edit my design. The edits were made and the shirt was printed on time as required. Great place to go for custom apparel.
I needed a favorite tee-shirt reproduced at a reasonable price. Big Frog did that for me and it turned out great. Service was great and turnaround was good. I highly recommend them!
Great product quality. Emma and Alice are great to work with. They ensure you are satisfied with the draft and the final product.
Highly recommend for anything custom.
Amazing customer service! Fast and loved my custom!
Simple process and honest time line and pricing
Convenient
Helpful guidance
Lots of double checking to ensure the customer gets what they want
Super nice, easy to work with, excellent product!
Great experience. Nice people. Will definitely go back. It was an urgent order of 20 org t shirts. The owner Eric called me on a weekend to confirm they would take it on, which I appreciated. They explained the pros and cons for DTF vs DTG so I knew what to expect..the designer Gabe was patient and friendly. They got the job done in time. Really appreciated the customer service.
I appreciate how easy and fast the order was placed . The shirt is light weight and very comfortable. I will be placing more shirts.
Quality of the product and the speed and ease of order and delivery
Friendly knowledgeable staff quick service shirt designed and paid in about 10 minutes awesome experience I will 100% be back
Nice hat. Great service!
Great quality and great customer service!
We were very happy with the quality of our T Shirts. They looked exactly like the crest we developed. The time frame was really quick as well. All around a great experience!
As usual everything printed out beautifully
Detail oriented and communicative!!
The Big Frog employees have all been very friendly, helpful and knowledgeable. I have had to add to or change my order a couple of times, and the interactions were handle swiftly and with a "no worries" attitude.
Great quality products and the customer service is polite and professional! I will recommend them to anyone needing shirts made for any event they need!!
Everytime I visit I get quick service and they always get the items completed ahead of the schedule. The staff is very helpful and make the process easy.
Great fast service!
Always helpful and great products for my small business retail
I appreciate your flexibility and customer service. The way you helped design and complete my order in-store was incredible. Your team rocks. Thanks again for your help and quick turn around.
Great service and quick turnaround!
The staff went above and beyond. The communication was stellar and I absolutely LOVE the tote bags they made me. Will use them for all future needs.
Cathy was great to work with!