Guest Testimonials

Easy to use most of the time; we continue to park there because it is very convenient.

FYI: I think there needs to be more shuttles; I have waited as long as 30 minutes for a shuttle to the south lot.

Always a great experience at the Parking Spot. Fast pick up, quick drive to the airport. And fast pick up upon return.

The Parking Spot is the way to go at Bush IAH. It is convenient. The buses to the terminals run on time. The website is easy to use. Very satisfied.

Usually your drivers are friendly and help with you bags, location is convenient.
I do want to comment that my last return trip to Atlanta your driver was not very friendly and never go up to help with bags. I was not happy with that service, but most are generally good.

Super easy and convenient

Easy, convenient & inexpensive with great service & friendly staff

Easy to schedule, easy to transport to the airport and easy to retrieve my car.

Affordable, easy and the shuttle drivers are always helpful.

This service was Awesome!!! I was picked up at my parking spot and immediately transported to the airport without delay👍🏻

Friendly, helpful staff, clean facilities, covered from the elements, reasonable pricing.

Short wait time at the airport for the bus.
Drop off at our vehicle.
Short departure time subsequent arrival to arriving The Parking Spot.
Friendly drivers.

What I have negatively experienced is the poor Wi-Fi availability when entering or departing The Parking Spot. I have to upload my information on my phone prior to arriving or leaving so the reader can allow me to enter or depart.

Friendly drivers!
24/7!
Free water at check out!
Easy to use App!

Easy in and out. Great location.

Great customer service

Easy to book
Get my questions answered
Dependable

I love the ease of making reservations on the app and how easy and efficient it is to park and get to the airport. I always recommend The Parking Spot to friends and co-workers!

Easy to do, driver was very helpful.

Frequent shuttles (although not as frequent as they used to be). Plenty of available spaces. Free water. Friendly service.

Convenient to airport. Timeliness of shuttle service.

TPS is friendly, efficient, and timely.

Peace, Fr. Alan Bower (Diocese of St. Augustine)

Parking is close to the airport and more affordable than parking at the airport. Covered parking during stormy weather or the summer is a definite plus.

Covered. I don’t like that they don’t drop you off at your gate anymore

So efficient! Everyone is always so nice.

I really appreciate how close the lot is to the terminal and there is always a shuttle ready to pick me up when I park. Great convience.

Reliable and consistent service

All service good it’s just that the lot location is further drive for us than the previous lot we used on your north side

i have used the spot for years and appreciate, the customer service.

the only thing that i have found that is not consistent is the new way to tip your drivers.
the last trip i made there was no QR code to tip driver and no way to tip on your web site.
thanks

Drivers are always friendly and helpful, from seeing you drive in and telling you were to park and they will be back to pick you up to always getting the bags on and off the bus.

Getting in and out with the scanner seems to be much easier than it used to be as well!

Friendly and helpful drivers!

Easy to get in and out of the parking location. Pick up was quick.