- Phone: 208-383-1000
based on 11482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I recommend a better explanation of the cleaning procedure - and expected results - at the time of initial call. In our case, we had floor tile & grout cleaned, and had expectations the tile would be more vibrant and glossier than what actually resulted.
The service technician did the best job she could do with the floor and was courteous and professional throughout.
Friendly and courteous guys who did the carpets/furniture cleaning. They did an outstanding job of cleaning. They arrived as scheduled, which is a plus. I highly recommend this cleaning company. Top notch!
Both Joshua and Ash were beyond my expectations. Did a great job and were personable and hard working. My carpet looks new !!
Great customer service.
Kegan with Zerorez was friendly and professional. He was very knowledgeable and did a great job.
I like the amazing customer service and the ease of making appointments.
I appreciate that chemicals are not used, just pure water. The carpets were relatively dry with only a few spots wet to.touch. it dried overnight. The technician was polite and respectful. Very pleased with the results.
He told me what to expect.
I WAS THRILLED WITH THE CARPETS... AND THE GENTLEMAN WHO DID IT HE WAS VERY NICE AND DID A WONDERFUL JOB.
Carpets look great. Dried quickly.
Good job!!!
On time arrival, technicians wore booties, sofa looks much better, dried in just a few hours.
None of the stains came out of my carpet even though the sales person said they would. The manager was rude and condescending and did not do anything to fix or remedy the problem. I would never recommend this company to anyone. Their products don’t work and their customer service is terrible.
Always friendly techs & fantastic cleaning job!!!
The technicians are very skilled and friendly
Victor was a very friendly and professional young man who explained everything before, during and after the carpet cleaning. Kudos to him! Great service!
Girst the young man was so polite , very personable . H e was always smiling. Spent time addressing my concerns . He worked couple hours snd my floors look great. Will definitely use again.
Thoughtful tech. Big job well done!
Carpets look very clean! Carpet cleaners were very responsible, knowledgeable, and pleasant!
Ease of scheduling and professionalism of employees.
The customer service and our tech Victor was AMAZING. He helped me understand why I wasn't able to fully remove some. orders and after investing some initial yikes cash I COULDN'T BE HAPPIER He spent 2 hours on a 400 square foot area and that was tackling the spots. For the first time in a couple of years I can walk through my house Happy!
Kudos to Victor on spending time educating me, gaining trust and then the results were fantastic.
I'll see you in 6 months!!
Happy with my service thank you
I like the pre treatment that was put on, smells fresh and citrusy. Logan that did the carpet was very nice and professional. Explained what all he was putting on, how non toxic the products are that they use. Walked through the house first to make sure he got all the areas I wanted.
I would use them again, my carpet feels amazing with bare feet and my carpet is 15 years old, they really brought it to life.
The carpet was being cleaned due to a water leakage. I was expecting the water to be extracted as requested. The carpet was left with a large amount of water still in place.
I had to extract the additional water and place fans on carpet for 48 hours to dry.
Zerorez cleaned our tile spotless!!! They are professional and affordable.
A nice young man came to clean my carpets. Mt sons dog had made spots, so some chemical treatments were needed. After 5 hours of cleaning he finished. Next morning giant brown stains on the carpet. He returned and tried to clean the big stains. He left and as it dried, we still have big stains.
I cannot have him return tomorrow as I have guests
Which is why I called to have carpet cleaned.
The technician was friendly, prompt and knowledgeable and the job was done efficiently. Our carpets were mostly dry by evening time. And last, but not least, we had our whole 4000 sq ft house carpets cleaned for under $400. Ask for the special!
Joshua is absolutely wonderful. He worked so hard to get the chocolate smoothie out of our carpet. He was so patient while training Ash. We're so grateful to him.
Quality, efficiency, scheduling, results.
Even after having everything vacuumed and cleaned we found a lot of hair and small items in the carpet. I am still working on cleaning it.