Customer Testimonials
The drivers are polite and helpful.
The company uses technology to monitor usage and fills us up when we need it.
They have never let me run out of fuel and yet other companies have let my friend run out of fuel.
I trust them to take good care of me!
Negotiated costs and auto-fill service.
We have been loyal customers for over two decades. We like your delivery options, automatic delivery, your contract pricing, your delivery drivers and everything else about your company!
We wish you were still in the repair business but found a former employee of yours, who has been fantastic. We are happy campers!
Easy to reach and excellent customer service
Very efficient. I never worry about running out of fuel.
Very efficient & organized. Easy to renew yearly pre-paid contract.
Very satisfied with service. Absolutely no complaints.
The ease of just getting services getting oil and setting up a seasonal contract and prompt service
Easy to manage online purchasing.
I like the payment plan along with automatic delivery. When I spoke to a representative she was pleasant and answered my questions.
You show up on time.
Excellent service. Great people to work with.
Excellent office associates. Top notch delivery people and cleaning service.
Things are taken care of in timely fashion.
like the contracts with annual furnace checkups
Good customer service
Your friendly and knowledgeable service staff.
Reliable delivery according to past stats of usage.
Discount if pre-pay.
Downeast energy has been so helpful! I just needed tanks to set up my new generac and they helped explain things away, AND offered up help to get them set. Such a great company.
Compatative pricing and prompt service
Customer service in all forms is excellent
My Propane Tank is always filled w/o calling
I reall like the budget as I am a Senior on a fixed
Income
You have always provided us with great service for almost forty years.
I've received exceptional service from the service provider in May 2024, and from Maranda who took my call today and generously, patiently and kindly provided me with detailed usage information.
Friendly service
ability to work with me on pricing based upon a higher consumption
Staff is responsive when called. Service Techs are prompt and efficient.
Reliable easy to work with thank yoy
Deliveries are prompt- without having to call for a delivery
Great customer service.
Friendly people. Arrived when they raid they would.
We had a great experience and the gentleman that came to move the tanks was extremely helpful, thanks!