Customer Testimonials
Excellent office associates. Top notch delivery people and cleaning service.
Things are taken care of in timely fashion.
like the contracts with annual furnace checkups
Good customer service
Your friendly and knowledgeable service staff.
Reliable delivery according to past stats of usage.
Discount if pre-pay.
Downeast energy has been so helpful! I just needed tanks to set up my new generac and they helped explain things away, AND offered up help to get them set. Such a great company.
Compatative pricing and prompt service
Customer service in all forms is excellent
My Propane Tank is always filled w/o calling
I reall like the budget as I am a Senior on a fixed
Income
You have always provided us with great service for almost forty years.
I've received exceptional service from the service provider in May 2024, and from Maranda who took my call today and generously, patiently and kindly provided me with detailed usage information.
Friendly service
ability to work with me on pricing based upon a higher consumption
Staff is responsive when called. Service Techs are prompt and efficient.
Reliable easy to work with thank yoy
Deliveries are prompt- without having to call for a delivery
Great customer service.
Friendly people. Arrived when they raid they would.
Great customer service with setting up my new account. The first delivery went great too, the driver was super nice. Thank you!
Downeast Has served me very well for many years
Racheal in the Kennebunk office is great. Always solves the problems.
How can I get my tanks tied down before the winter? I need someone to schedule a service to anchor cables from the tanks into the concrete.
First name removed
Vinny was respectful and professional. A pleasure to talk with. When I mentioned that my gauge was a bit cloudy and getting difficult to read, he immediately changed it. Excellent service person!!
I like the prompt propane delivery. I like the service department. I had an excellent experience with the conversion and installation of a new propane stove in one of my rental properties
Great service, always there when I need them.
The gentleman that delivered and installed new propane tank was professional, courteous, friendly and very skilled at his craft. Highly recommend!
Service has improved significantly over the last few years. In the past, I experienced long wait times. Now the service is great
great service and delivery
Always on time and very personal and Proffesional.
Excellent service. Great people to work with.