6108 Hallowell, ME

Customer Testimonials

Report a concern   December 4, 2024 — Rated 10 out of 10 by Amanda Bean Downeast Energy
What do you like about our products and services?

Your company offers very good customer service and is prompt as well as convenient with deliveries.

Report a concern   December 1, 2024 — Rated 10 out of 10 by Holly Hilts Downeast Energy
What do you like about our products and services?

Great people with excellent attitudes!!!

Report a concern   November 30, 2024 — Rated 10 out of 10 by D.I. Downeast Energy
What do you like about our products and services?

Robert was so knowledgeable and friendly!

Report a concern   November 30, 2024 — Rated 10 out of 10 by K.H. Downeast Energy
What do you like about our products and services?

Service was exceptional, gentleman arrived on the same day I called. Problem was corrected in a short time. Very happy with DE energy service

Report a concern   November 30, 2024 — Rated 10 out of 10 by B.H. Downeast Energy
What do you like about our products and services?

Friendly people, very helpful

Report a concern   November 29, 2024 — Rated 10 out of 10 by David and Claire Mills Downeast Energy
What do you like about our products and services?

Great service & timely delivery

Report a concern   November 29, 2024 — Rated 10 out of 10 by D.V. Downeast Energy
What do you like about our products and services?

Dependable!

Report a concern   November 28, 2024 — Rated 9 out of 10 by G.M. Downeast Energy
What do you like about our products and services?

The customer service experience I received when working with Madison was OUTSTANDING; we resolved several issues with my account in a straightforward way; she brought my "would recommend" from a 5 or 6 to 9.

The only reason I have a 9 and not a 10 is some past experiences with installation work where the installers must have lost track of the install, as they never returned to finish up some aspects of the work. (A condensate drain connection for my on-demand hot water heater.)

But, especially given my recent experiences, I'm definitely sticking with you, and will recommend you as time goes on. Thanks!

Report a concern   November 28, 2024 — Rated 10 out of 10 by W.N. Downeast Energy
What do you like about our products and services?

Reliable service. Fair price.

Report a concern   November 28, 2024 — Rated 9 out of 10 by B.C. Downeast Energy
What do you like about our products and services?

You are dependable. Working with your Phone call reps is effective.

I don't get the sense that your prices are excessive, but I probably should compare you with other providers.

Report a concern   November 28, 2024 — Rated 10 out of 10 by S.D.A. Downeast Energy
What do you like about our products and services?

friendly and prompt service

Report a concern   November 28, 2024 — Rated 10 out of 10 by M.A. Downeast Energy
What do you like about our products and services?

Quick and quiet and very professional. Highly recommend.

Report a concern   November 27, 2024 — Rated 9 out of 10 by P.D. Downeast Energy
What do you like about our products and services?

I had a question about the delivery....once I got to the correct person she explained exactly what was going on.

Report a concern   November 27, 2024 — Rated 9 out of 10 by E.G. Downeast Energy
What do you like about our products and services?

Your service is good, but your prices not are not the average for fuel oil.

Report a concern   November 27, 2024 — Rated 10 out of 10 by S.R. Downeast Energy
What do you like about our products and services?

I have been a long time client and their service is great and dependable

Report a concern   November 25, 2024 — Rated 10 out of 10 by S.M. Downeast Energy
What do you like about our products and services?

have been very pleased with their customer service

Report a concern   November 24, 2024 — Rated 10 out of 10 by Calvin Chapman Downeast Energy
What do you like about our products and services?

Thanks to everyone for your help getting my tank commissioned and filled.

Report a concern   November 24, 2024 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

You have excellent customer service and are extremely flexible with pricing plans.

Report a concern   November 22, 2024 — Rated 10 out of 10 by Lorraine Rich Downeast Energy
What do you like about our products and services?

Excellent service

Report a concern   November 22, 2024 — Rated 9 out of 10 by G.M. Downeast Energy
What do you like about our products and services?

I really like the budget plan. It gives .e peace of mind, knowing I have two months to make up the balance.

Report a concern   November 22, 2024 — Rated 10 out of 10 by P.W. Downeast Energy
What do you like about our products and services?

Your delivery driver is phenomenal

Report a concern   November 22, 2024 — Rated 9 out of 10 by Robert Amadei Downeast Energy
What do you like about our products and services?

I like the budget plan so I always know what to budget. And we appreciate your friendly staff, from office to delivery folks to furnace maintenance. I don't like that several years ago, we were sold a larger-than-needed propane heater for our shop, nor the placement of the propane tank for same.

Report a concern   November 21, 2024 — Rated 10 out of 10 by W.H. Downeast Energy
What do you like about our products and services?

Very reliable. Always been there when I needed service on boiler. Very helpful and polite staff when I have called with a question or info.

Report a concern   November 21, 2024 — Rated 10 out of 10 by Steve Maslak Downeast Energy
What do you like about our products and services?

I am a retired electric utility executive so I know quite a bit about how utilities operate. I have to compliment CMP on it outage management system. Up in Rome, we have been fortunate in terms of service reliability overall. The outages that have occurred have been few and understandable with the vagaries of Maine weather. But, what I am particularly pleased about is the amount of information that you automatically provide during the restoration effort and afterwards. It lets the customer know that you are addressing the situation and more importantly, that you are aware that he or she, in particular, is out of service and approximately when it might be restored. Keep up the good work!

Report a concern   November 21, 2024 — Rated 10 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

Automatic delivery, prompt response to calls for emergency, service contract including service calls & annual cleaning, fair/equitable pricing, budget plan.

Report a concern   November 21, 2024 — Rated 10 out of 10 by N.P. Downeast Energy
What do you like about our products and services?

Quick to respond to any issues we have had.

Report a concern   November 21, 2024 — Rated 10 out of 10 by T.F. Downeast Energy
What do you like about our products and services?

Never had any problems. Everyone is nice to work with

Report a concern   November 20, 2024 — Rated 10 out of 10 by Paul Lanni Downeast Energy
What do you like about our products and services?

Responsive, communicate clear and I get to speak to a person and they also speak English. Keep up the good work.

Report a concern   November 20, 2024 — Rated 10 out of 10 by J.A.D.A. Downeast Energy
What do you like about our products and services?

Excellent service and delivery men are great

Report a concern   November 20, 2024 — Rated 10 out of 10 by W.Y. Downeast Energy
What do you like about our products and services?

good service


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