Customer Testimonials
Dependable. Courteous. Helped me in emergencies.
Easy to get get ahold of, in the USA, local, can understand terms, easy to work with.
Your staff, repair & delivery people are top quality. Always willing to help & are friendly. Not a lot of places have good customer service any more.
The service department is excellent. The staff is always very helpful.
Price, service, courteous office staff
Someone is always available to help. Your service department is courteous prompt and knowledgeable. Deliveries are usually on time but I need all 3 tanks checked each time.
There is good personal service.
Don't charge a minimum use fee to residential propane customers who pay their bill quickly.
Thank you
Great service otherwise - been a customer for 44 years!
Easy to order and pay for Propane ...delivery in reasonable time can be counted on....?s by phone answered w/o any problem
thx
Easy to work with and friendly staff.
Prompt and courteous.
Your website us a bit clunky.
Really appreciate the service and support.
Always here when you need them, great service knowledgeably techs and reasonable rates
Your rep Justin and commitment to service outstanding
On time and excellent work.
Online ordering and payment and prompt delivery. Very pleased.
The promptness.
Friendly and dependable service.
Good customer service and dependable.
Everyone was very friendly, helpful and professional. Sharon Johnson was exceptional in getting me all set!
The automatic delivery is great for busy households. The overall maintenance of the equipment when required has been very good.
Friendly and timely service
sales rep Darren and the delivery drivers are wonderful to deal with
Have been fair on pricing
Been with Downeast since 1994 never a problem that was mot solved. Feel there top notch in all around.
The ease and friendly reception I received to the prompt delivery was so easy.
Dependability
Technician was knowledgeable and friendly. He listened to my concerns, asked questions and then provided explanations and evidence of the issues he found during his inspection. He provided helpful and sincere advice for the future use of the system.
Also when calling the office all questions were answered effectively and pleasantly.
Top notch customer service, always! Questions and concerns have always been promptly attended too.
Friendly and personable