Customer Testimonials
I like the budget plan so I always know what to budget. And we appreciate your friendly staff, from office to delivery folks to furnace maintenance. I don't like that several years ago, we were sold a larger-than-needed propane heater for our shop, nor the placement of the propane tank for same.
Very reliable. Always been there when I needed service on boiler. Very helpful and polite staff when I have called with a question or info.
I am a retired electric utility executive so I know quite a bit about how utilities operate. I have to compliment CMP on it outage management system. Up in Rome, we have been fortunate in terms of service reliability overall. The outages that have occurred have been few and understandable with the vagaries of Maine weather. But, what I am particularly pleased about is the amount of information that you automatically provide during the restoration effort and afterwards. It lets the customer know that you are addressing the situation and more importantly, that you are aware that he or she, in particular, is out of service and approximately when it might be restored. Keep up the good work!
Automatic delivery, prompt response to calls for emergency, service contract including service calls & annual cleaning, fair/equitable pricing, budget plan.
Quick to respond to any issues we have had.
Never had any problems. Everyone is nice to work with
Responsive, communicate clear and I get to speak to a person and they also speak English. Keep up the good work.
Excellent service and delivery men are great
good service
We receive propane and are on keep full. We have a price plan and are very happy. Timely deliveries and the driver is very accommodating. Thank you!
Your employees
The staff have been helpful from discussing new service to siting the appropriate sized tank to coordinating trenching underground service piping. Just need a first fill next. Great service!
Your staff are very responsive to phone calls and concerns.
They have always been there when we had a problem. Very friendly and helpful people in the office in my town.
The staff was very friendly and have been with them for year
Service guys are great
Aplus
I like the convenience of the budget plan and the automatic delivery programs.
Great service!
Warren from Waldo was excellent and found a gas leak in our new home ! Then he went to the warehouse and returned with a First Alert gas detector. All on a Friday afternoon.
Service and ease to navigate information online.
Very convenient and always the best prices in our area.
Very reliable company
I highly recommend them
Friendly, prompt, and competent
responsive customer service.
You come when you say you will and do what you say you are going to do.
We get our oil every year for over 20 years & like the fact that we don't have to take the automatic delivery with our plan.
Great customer service
We had to place a service call as we had no heat in our building. Downeast arrived in just a few hours. Discovered the issue, placed an order for necessary parts and had us back up and running within days. Downeast is very responsive and the service technician we dealt with was very friendly and knowledgeable. Thank you!
Your delivery driver is phenomenal