Customer Testimonials
Convenient, automatic delivery and friendly staff
Your employees from people who help putting service contracts in place to the propane delivery employees are terrific in their work and also friendly no matter what is happening at any time.
Courteous, timely service even during storms and lengthy outages.
The oil truck comes by regularly.
Good service.
Prompt delivery. Good customer service
Love the automatic delivery.
dependable service
Your services and prices.
You guys attitude and professionalism
Love the service, never run out of fuel.
delivery guy was very polite and friendly
I had an incorrect bill as I was locked into a price. I called and spoke with Laura this morning, she was very friendly and helpful in correcting the oversight immediately.
Automatic delivery is key as it doesn’t require me to call when fuel is needed.
Great Service!
Excellent service, middling prices on propane
Great price and service
You are very spe
.
DownEast Energy responds quickly to customer requests to have their propane tanks filled with LP. Their billing is now initially done via email and is received much quicker than by sending out USPS mail. The company also offers competitive pricing for their fuel. If a customer does personal research on other companies' pricing, they can request DownEast match another company's lower price per gallon. This is highly respectable and keeps me coming back, heating season after heating season. Keep up the good work, team!
Your deliveries are always prompt and driver very friendly
Efficient and my tank is always full.
Prompt answer at office and prompt delivery
Excellent Service
Personable, professional all the way.
Friendly staff when I make a call or meet the delivery person. Willing to work with me on best way to keep costs down and my equipment running smoothly.
Competitive pricing for propane
Service was triggered for me when I gave them a bad review after my last experience. I'm sorry that I can't remember her name, but the Customer Service Rep saved my account by patiently listening to my story, then offering an acceptable resolution to the situation. She was kind and empathetic and she went the extra mile for me. I appreciated it and I'll continue to be their customer.
Consistent service
Always on time with delivery or repairs, cleaning,etc. if needed