Member Testimonials
Equipment, classes and instructors.
My wife and I just started the gym/coach training and so far is awesome ! Clean place , great environment, nice people and professional staff!! Super recommended!!
Thank you Tylor for all the patience!
My husband and I signed up for the gym couple weeks ago , right after that we got our first assignment with Tylor , he was so professional and clear about the personal trainer that we were interested. And we actually signed up right of way. My husband is is training with him and I am with Julie’s ! She’s so amazing and I love working out with her ! She is a great coach same as Taylor. 10 of 10 to the gym and the staff !! Gym is clean , great environment and awesome workers there.
I had provided feedback previously through the Fitness Factory app and never received a response. There were a lot of suggestions in that feedback as it relates to all the expansion that is going on now. Please find that and provide your thoughts. Regards from Piyush Last name removed
Everything is so good that I like to go to this gym almost everyday.
Equipment is varied and well maintained. Gym is always clean and tidy. Staff is approachable and polite.
Love the group classes. The gym is always clean.
Very professional staff and great equipment
Staff is friendly and the shakes are really good. The equipment is well maintained and there's good variety to choose from. Always a good time!
It has a complete set of equipment for strength training, all clean and well maintained. Staff is friendly and helpful and members are polite and congenial. So all in all it's a fine, well-run gym.
Like it a lot very accommodating workers are nice do their job gym is kept clean in the lockers and on the gym floor no weights scattered very nice gym
Facility is well lit and spacious. Equipment is top notch. Classes need some work. Teachers should 'teach' class and not use it is as his/her work out.
Everything especially the classes!
Convenient hours
Wide range of equipment
This is the best gym I have ever been to. The staff is so friendly. Kevin, Avi, Brian, Tyler, David at the front desk are always friendly and always have a smile. They are willing to help with any question I have had. And Johnny the manager is also great and very approachable. Overall the gym is clean with plenty of equipment.
Friendly and knowledgeable staff; clean locker rooms, variety of equipment
Friendly staff
Great staff, good variety, generally very clean, smoothie bar and sauna and extremely reasonable prices. Also not too busy even at peak!
How clean the gym is
The machines work very well, have a lot of variety from beginner friendly to advanced equipment. The managers and all the workers are always so friendly and open to help you out with anything you need. The bathrooms and sauna is maintained and clean. Can’t wait for the expansion, I already know it’s going to be a great space.
Great staff at the Hoboken location! Always friendly and helpful.
Your crew has always a smile, and they always help. Also, you have a variety of classes, and l like the environment always clean and very roomy.
I appreciate all your services
Gym
Doctors on second floor
Showers and steam room
And your trainers - Brian is #1 and
I try to suggest your gym every
chance I get with all your amenities.
Add a message therapist , and FITNESS FACTORY is A+++
NOW ITS A++
Still amazing and so excited to be part of your fitness family.
Warm kind regards
Name removed
Phone number removed
I suggest you make a video of your members giving a one minute review of your place .
Posting it online, social media and in the club. (You'll be surprised how it will increase interest and membership numbers. )
The machines are in good condition.
friendly and professional personal, help with all my questions with health and machines.
Excellent
I love that there is child care.
Equipment & trainers are excellent!!!
Very helpful staff. Clean facility. Many
excersize equipments.
The staff are very knowledgable and the Jim has lots of machines. And the manager dean and billy are doing a great job Keeping the place. Running. Without them things would be different. They should get a raise for Xmas