Customer Testimonials
Very thorough
The expertise, the experience, and personal care are difference from other companies. I’m so glad we found them. They were referred by an entomologist from the Georgia University. Can’t be beat!
I appreciate your service. I love how you're always there to help whenever I need something. It shows you're constantly working to improve the experience I have. If I need help, Chris is always willing to assist me. Thank you all for making my experience with your company enjoyable.
Great communication, service is very effective!
From the moment I called and spoke to the nice and helpful woman (I don't remember her name), I felt like I was with the right company. I requested same day service due to a current bug problem and she was able to call the technician and organize the service while I was on the phone with her. I gladly signed up and awaited the technician. Chris showed up to do the service and was AWESOME. He did everything expected and then some. He informed me if there is any need for in between service for any resurgence of pests, he would get right on it and explained how to contact him. I don't write a lot of reviews but I will take the time when I feel someone either deserves or really doesn't deserve it. The employees have exceeded my expectations thus far and I feel they deserve the positive praise.
Reliable and always friendly & helpful.
Andre, is always a great technician and always super service!
They are very nice people and I didn’t like having the same technician for a couple years then they move him to a different location
Efficient
Thorough inspection and good advice
Very professional
Russ is the best. Wildlife team is also attentive and has worked hard to address our issue.
Tank did a very thorough job.
I’ve had a great experience with Northwest. They’re knowledgeable, courteous and and friendly. From the office staff to the crew that came out. I was looking for a local Smyrna company and so far I’m extremely happy with them.
You are quick to respond when we need service outside our scheduled maintenance. Your technicians are always very professional and are helpful. They don't cut corners but service our property correctly.
Notifies you when they are coming..............they come and do their job, even if you are not home
I’ve been consistently impressed by the seamless communication from the customer support team and the professionalism of the technicians who visit my home."
Professional, responsive and affordable
Was great and the employee was very knowledgeable
Excellent technician! He is thorough, prompt, knowledgeable and kind. We appreciate his service.
Efficiency, effectiveness
The technician is very friendly and professional. The product that Northwest uses if very effective it keeps the bugs away. I recommended Northwest to my sister and daughter.
Absolutely thorough coverage of yard, house, porch and garage. Exterior included removal of spider webs on ground level.
Technicians are knowledgeable, courteous and exceediningly efficient.
Great job!
The technician makes all the difference. Scott is an expert, plus he is courteous and dependable about timing.
You do a great job of keeping the pests away. Our technician, Russ Martin, is very friendly, professional and thorough. Thank you.
De Andre is great!
Jason always thorough, professional and personable.
The gentleman that did our treatment was professional and thorough. He listened intently and addressed my concerns.
The service is prompt, and efficient.
DeAndre does a great job and is professional and courteous.